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Verizon

3.4

About this business

Visit our store at Arlington Heights for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

375 E Palatine Rd, Arlington Heights, IL 60004, Arlington Heights, IL, 60004, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.4348 reviews
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Mike Schoenwald's profile image
Mike Schoenwald 
on Google
3 weeks ago

Was having difficulty understanding and completing transferring my data from an old phone to a new phone. Luckily when I arrived at this Arlington Heights location ….the representative, Alexander, that worked with me saw my frustration and really took the time to guide me and get things right. He was genuine and compassionate about helping me. When I was still having problems later with a few things….and thinking of giving up on retrieving a few more things from my old phone…. I thought I’d pop back in the hopes of getting A... read more

s h's profile image
s h 
on Google
3 weeks ago

They went above and beyond what you would expect to take care of my needs. My new goto for cell phone service. 

kevin powell's profile image
kevin powell 
on Google
3 weeks ago

The wait to return a device after canceling is toooooo long. 

Kaushik Chatterjee's profile image
Kaushik Chatterjee 
on Google
3 weeks ago
Johnny White11's profile image
Johnny White11 
on Google
a month ago

I was there on 08/20/25 at 17:35 and would give them ZERO stars if could. Not helpful at all, for anything that you need or have questions about they tell you have to call customer service. What a joke. Totally incompetent staff. One of the reasons why I switched to another carrier who actually cares about customer! 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.4 star rating with 348 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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