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Verizon
- Mobile Phones
- Webster, NY
About this business
Location details
935 Holt Rd, Webster, NY 14580, Webster, NY, 14580, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Go to any other Verizon store. Terrible experience. Four employees working, only one actually knew what they were doing and had to help the other incompetent ones. This caused a huge backup of customers. As the other reviews stated, the employees rely exclusively on external support from corporate and are unable to help with anything other than selling you products.
The experience at Holt road is exceptional. Gary is always willing to take time to solve my issues as he is very knowledgeable and patient. I travel in from Andover Ohio to get this experience.
Been a customer for 16 years with Verizon and have never had a better experience through them until working with Gary Zwick. Last week I spent 4+ hours over the phone and 4 days with Verizon telephone customer service that wasn't able to accomplish what Gary did in about 30 minutes in store trying to do an upgrade and trade in. I was expecting just as much of a hassle and to be rushed out the door without anything being done and feeling tricked into things we didn't need. He was fantastic and was able to actually get things ... read more
I just wanted to come and say I was unable to report the rude and just awful treatment we received to corporate for you employee “DW” as that employee seems to not exist at your location. So to me that’s extremely shady to have a manager like that who hides his identity to avoid repercussions for his terrible attitude and blatant disrespect. Instead of offering me help to fix my situation he just continued to show me in all the ways I was wrong and he was right. No guidance and no solutions. Just trying to prove himself righ... read more
Saul is the goat. Had to come in a few times with a bunch of different problems switching from T-Mobile and he got us straight. Took a while but he made conversation the whole time and is just a good dude. Great service.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.2 star rating with 38 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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