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Verizon

3.3

About this business

Location details

935 Holt Rd, Webster, NY 14580, Webster, NY, 14580, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.340 reviews
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THERESA DEROLLER's profile image
THERESA DEROLLER 
4 weeks ago

Had a problem of changing plans on my iphone prepaid. On the telephone with prepaid and could not get answers. Gary at Holt Rd was able to personally reach out to the other department and get me connected to solve the problems. Great people working there! Thank you!. 

Tracy Fullen's profile image
Tracy Fullen 
a month ago

After dealing with a nightmare at AT&T for months, my husband and I decided to switch back to Verizon who went above and beyond to fix the mistakes that they didn’t even make. The staff was friendly, professional and Gary the store manager did everything in his power to make sure we were treated fairly and getting the best deal possible!! We could not be happier with the outcome and highly recommend this location! 

Keegan Robinson's profile image
Keegan Robinson 
2 months ago

Go to any other Verizon store. Terrible experience. Four employees working, only one actually knew what they were doing and had to help the other incompetent ones. This caused a huge backup of customers. As the other reviews stated, the employees rely exclusively on external support from corporate and are unable to help with anything other than selling you products. 

kevin mccleary's profile image
kevin mccleary 
2 months ago

The experience at Holt road is exceptional. Gary is always willing to take time to solve my issues as he is very knowledgeable and patient. I travel in from Andover Ohio to get this experience. 

Inese Zuika's profile image
Inese Zuika 
2 months ago

Been a customer for 16 years with Verizon and have never had a better experience through them until working with Gary Zwick. Last week I spent 4+ hours over the phone and 4 days with Verizon telephone customer service that wasn't able to accomplish what Gary did in about 30 minutes in store trying to do an upgrade and trade in. I was expecting just as much of a hassle and to be rushed out the door without anything being done and feeling tricked into things we didn't need. He was fantastic and was able to actually get things ... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.3 star rating with 40 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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