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Verizon
- Mobile Phones
- Englishtown, NJ
About this business
Location details
55 US-9, Manalapan Township, NJ 07726, Englishtown, NJ, 07726, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Multiple visits and each time the manager insists on things for discounts that the website and ads don’t ask for. I have had Fios for 18 years & verizon family cellular 20 of 25 years with a short att visit. Was not asking for anything but what the website deals stated to get phone. Disappointed customer and future ex customer now.
Came in to try and get a new phone. The associate said that my plan doesn’t allow it and I would basically have to get worse plan and pay more. I made a comment to my husband that unfortunately the cellular service hasn’t been the same yet there is not much they will help with when it comes to sales and the sales associate right away said “I’m down working with you, you can go”. How nice of them to dismiss paying customers who’s just trying to understand why they are being forced to a worse plan. AVOID THIS STORE!
Not happy with the store's competence when trading in phones, nor their ability to intelligently explain all t he nuances of Verizon billing.
Very disappointed with service at this store. Been without caller ID, call waiting for over a week after the store team converted my acct and “ordered” new phones. Charged my card for the taxes and fees yet acct shows no order or any info regarding upgrades. On top of that they added a $20 charge for an additional iPad on my acct I don’t even have. Business rep at store hides in the back office and sends reps in & out to communicate and keep telling me, your acct will update in 24hrs. It’s been 9 days and counting. 611 calls... read more
Place was busy. Got in and out in under an hour with a new phone. The people in there work hard. Happy with the whole experience.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 388 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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