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Verizon

3.5

About this business

Visit our store at Okemos for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

2085 W Grand River Ave Ste B, Okemos, MI 48864, Okemos, MI, 48864, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5395 reviews
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S's profile image
S 
on Google
a month ago

Came in thinking of upgrading my iPhone, left for the Apple Store after the poor and pushy customer service. 

Lily Richards's profile image
Lily Richards 
on Google
a month ago

Verizon STOLE $1,000 DOLLARS from my husband and I through this store. A few years ago we went in as android users, both with the newest flagship Samsung galaxy note phones at the time. We had been unhappy with the customer service with our previous provider and thought we’d have better luck with Verizon - WRONG. We even have a business account with them which gives us better perks. Anyways a year and 6 months into our service relationship with them (we’d traded in our brand new $1,000 dollar phones with them, gotten our new... read more

Amanda Arnett's profile image
Amanda Arnett 
on Google
a month ago
Jami Cromley's profile image
Jami Cromley 
on Google
a month ago

If you need assistance at this store, don't bother, you won't get it. 

Jami Cromley's profile image
Jami Cromley 
on Google
a month ago

Terrible customer service and not helpful and apparently rude. My son went in to transfer information from a broken phone to a different phone just now. He had the authorization PIN to do this. Oh no, it can't be that easy. Nope, they wanted me to call a 1-800 number, wait on hold (while I'm at work because I'm not with him) and give some 15 digit code to the rep on the phone to authorize him-even though he has the PIN. Of course the rep from across the world has no idea what I'm talking about. Meanwhile, store representativ... read more

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 395 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 9:00 a.m. 

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