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Verizon

3.5

About this business

Location details

2085 W Grand River Ave Ste B, Okemos, MI 48864, Okemos, MI, 48864, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5402 reviews
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jim clark's profile image
jim clark 
a month ago

Basil quickly waited on me. Thanks. 

Hawk Person,'s profile image
Hawk Person, 
a month ago

I waited 40 minutes to get help with my Verizon phone , I finally got help , & the guy didn't know Nothing about a android phone , he only knew how to fix IPhone problems. He said this place only upgrades , or sell products , gave me a 1800 # to call . 

Lily Richards's profile image
Lily Richards 
a month ago

Verizon STOLE $1,000 DOLLARS from my husband and I through this store. A few years ago we went in as android users, both with the newest flagship Samsung galaxy note phones at the time. We had been unhappy with the customer service with our previous provider and thought we’d have better luck with Verizon - WRONG. We even have a business account with them which gives us better perks. Anyways a year and 6 months into our service relationship with them (we’d traded in our brand new $1,000 dollar phones with them, gotten our new... read more

Evelyn Galloway's profile image
Evelyn Galloway 
a month ago

on the day the new iPhone 17 pro max was released (09/19/25) the male Verizon employee was very misinformed and informed me there was not a 2 TB in existence and was very rude will not be getting my business again 

Chad Eastwood's profile image
Chad Eastwood 
2 months ago

This is the single most inept Verizon store I have ever had the displeasure of dealing with. I was told because I lost my phone and didn't have my email password they couldn't sell me a phone in store but had to order me one. After two hours in the store they said they were finally able to order me a phone. Needless to say the phone never was ordered. I went to the local Owosso store and twenty minutes later I had a phone that was purchased from the store. If I could have given zero stars I would have. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 402 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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