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Verizon

3.5

About this business

Location details

27040 Alicia Pkwy, Laguna Niguel, CA 92677, Laguna Niguel, CA, 92677, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.5417 reviews
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Mark Morrison's profile image
Mark Morrison 
5 days ago

Had a pleasant interaction with Giancarlo, truly one of the best customer service I ever had. If you need help, ask for him 

Peyman Astaraki's profile image
Peyman Astaraki 
a week ago
andre's profile image
andre 
a week ago

I spoke with customer service on the phone they weren’t able to resolve my issue I decided to go in store and see what they can do and all I can say is if it wasn’t for Jason and Tyler I probably would’ve left Verizon as a provider thank you so much for such great customer service I will only be going to them every time moving forward! 

Ashe's profile image
Ashe 
a week ago

I brought my phone here after it developed a sim card issue. The only front staff instead told me that Verizon no longer supports 4G (which is a blatant lie, by the way) without even looking at the device or asking any questions. He then refused to help. I went to Verizon in Irvine and had my phone working with no issues in less than 5 minutes. Staff here don't want to work, and honestly, shouldn't be working here at all in that case. Abysmal. Never returning here 

R H's profile image
R H 
2 weeks ago

Consistently bad service and horrendous wait.. after four years and multiple store visits- it’s the most painful experience.. every process is more difficult than the next. 3 hours to get a printout of my last statement because my online access was shut down. I highly recommend a different carrier. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 417 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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