Verizon

Roberto Sablon 

on Google

a week ago

This is one of the many trips I've taken to the Verizon "corporate" location and been told they cannot help me today at all. That i should go to another store and or make an appointment and just let my problem sit. I will be moving all of my lines to any service provider that meets with customers and provide solutions when they need help. This is hilarious to think I would come to the largest Verizon store in the western suburbs to never actually be helped. I'm a business owner and don't have the ability to make appointments... read more

Dan Wiebusch 

on Google

a week ago

Worst Verizon In my opinion I got there at 6pm they close at 8. My phone broke on the job I was told by the manager they could not help me. They had 4 employees in the store, I was told he will be sending all but one home when they are done helping the people they are with and there was no time for me. Way to loose a sale. Will never go back and may switch to carriers thanks to this guy. Zero and I mean Zero customer service. 

Tyler 

on Google

a month ago

Was quoted $130 for my family plan per month & here I am 3 months later with a $220 per month recurring charge. Took me roughly 6 hours to get everything done & I went in to trade an old phone as I was told to do only to be referred to their virtual support to fix this because the second time I was told I had to have traded my phone in last time. I was hearing other customers with this same type of over charging issue while I was getting onboard.. Just enter with caution because the numbers they give you will likely be less ... read more

Jill Truax 

on Google

a month ago

Alycia was very informative and supportive in helping me purchase an iPhone and find the best plan for my husband and me. She didn’t rush, helped me get everything transferred over, and made the whole experience enjoyable. I will definitely go back to Alycia in the future!