Verizon

Natalie Anderson 

on Google

3 weeks ago

When I walked into day to get my new phone set up from being sent in the mail. I saw Jason when I first walked in. I told him what the online Verizon people told me. Also, how I had issues in the past with setting up phones. Jason became very upset and rude. As if I did not belong in the store. It made me so uncomfortable I walked out for a very important call. The look he gave me walking back in was most dirty look I have ever seen! Like what in hell you doing back. This most disturbing thing coming into a store I been goin... read more

Diane Krause 

on Google

4 weeks ago

Fixed my phone right up 

Bjorn Anderson 

on Google

4 weeks ago

I spent 5 hours trying to close an old business internet line. They charged me $200 extra for going over in December. The phone customer service hung up on me twice. I was told my personal email (where I get my bill) and personal phone were not on the business account by multiple people and then the person at ridgedale showed me on her screen that my info was there all the time. They still won’t let me cancel. They have my autopay info they have all they want. 

Alec Roth 

on Google

a month ago

Staff literally did not send in my trade in and lost my phone. Customer service sent me back to this store to figure out where it went — how am I supposed to know what goes on behind the scenes? Literally insane. Was a Verizon customer of 9+ years and no longer.