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Verizon

2.9

About this business

Location details

770 Lexington Ave, New York, NY 10065, New York, NY, 10065, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
WedClosed
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
2.9163 reviews
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Jordan Acosta's profile image
Jordan Acosta 
4 days ago

Shaquana was incredibly helpful! Super easy to switch services and she was able to answer all of our questions. 

Hester Jones's profile image
Hester Jones 
a week ago

Angel and Lytia and Tisa are exceptional at their jobs ! Took such good care of me and my needs Angel is my favorite he so nice and professional! I can’t express how much I appreciate them especially Angel. 

David Lopez's profile image
David Lopez 
2 weeks ago

I was there today for an upgrade. I have been a Verizon customer for over 20 years. Very disappointed with the exceptionally poor customer service at this location. I was able to complete my upgrade online. Please don't waste your time at this location. This is exactly why more people are choosing to do business online rather than at actual retail store locations. Very sad. 

john taxin's profile image
john taxin 
3 weeks ago

Juzel took care of me. fantastic service. I Came in with a very complicated issue. She went out of her way to make sure it solved and get me on my way. Great job Juzel thank you 

Ken Kim's profile image
Ken Kim 
a month ago

Very unacceptable for asking my daughter to get her id verification over the phone to Verizon service center to get new physical sim card . They can figure out who she is with her id or passport . I am very disappointed with the way my case has been handled. It feels like Verizon is making things harder for customers just to avoid taking responsibility. Instead of helping, your process only shifts the burden onto the customer. This kind of practice is both unfair and unacceptable. I expect Verizon to address this issue direc... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 2.9 star rating with 163 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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