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Verizon
- Mobile Phones
- New York, NY
About this business
Location details
770 Lexington Ave, New York, NY 10065, New York, NY, 10065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I was scammed. In store, I was told I had a free BYOD extra phone number I could activate. I asked multiple times if it was free and was told the charges on the next bill looked a little weird because I had just paid off my phone and upgraded my phone plan. I checked my next bill and it says I owe $40 activation fee and $17.41 in tax fees, the plan is "free" but every month I'll have to pay those tax fees. That's not free. They lied to me. If I go to the store to cancel it, I'll probably still owe that activation fee and tax... read more
Wow the customer service here is astoundingly bad on the phone and the store experience. From the second that you walk into this store, workers have the nastiest attitudes and stare you down. They are not friendly in the slightest and make it very clear they don't care about you or why you came. It felt like I was committing a crime by coming in. I only came here because it was conveniently located, but bring your jacket cuz vibes are chilly. The policies are also beyond ridiculous and self serving. Have the day you deserve,... read more
Had the best experience at this location with Shaquana specifically. She was amazingly knowledgeable and also went above and beyond for me. Can’t thank her enough for all her help! Ask for Shaquana she’ll get you right!
Juzel amazing service we love her so much
Everyone at this store sucks. Rude dismissive and has an attitude. Especially Giselle, she needs to find another job or act like she wants to work there. Approach with caution.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 2.9 star rating with 184 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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