Verizon's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Verizon

3.3

About this business

Location details

1700 Fruitville Pike, Lancaster, PA 17601, Lancaster, PA, 17601, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.3474 reviews
Select a rating
Loni Adelson's profile image
Loni Adelson 
3 weeks ago

Best in store verizon experience I've ever had as a 30+ year customer! Great customer service! Gio was super helpful! 

STU REEKIE's profile image
STU REEKIE 
a month ago

The help was all it could be, but it was da waste of time as Verizon does not accept my phone. 

Paige Robbins's profile image
Paige Robbins 
a month ago

The guy took about 15-20 minutes tapping on the tablet saying he was trying to get me the best deal. At the end, he shows me two quotes, where I kept my current phone activated with a new number because they couldn't trade it in and got a new iphone for "free" plus an iPad or apple watch. I told him at the beginning I wanted to buy a phone for that cheapest I could and not raise my parents bill. Both quotes raised the bill by over 2,000 dollars over the course of 36 months. I told him again I didn't want the bill to go up an... read more

Cheryl Martinez's profile image
Cheryl Martinez 
a month ago

I had the most rude experience here. I had a 2 pm appt to look at a phone for my 84 year old uncle. After checking in, we were waiting at least 15 minutes so I politely asked the manager how long I should expect to wait as I was concerned for my uncle. He became very rude and sarcastic and asked me if I knew what it means to have an appt with Verizon. Seeing how rude and unprofessional he was, we walked out. I have been a Verizon customer for more than 30 years and have never been treated so rudely. He was a total disgrace. ... read more

Jayvonte Hunter's profile image
Jayvonte Hunter 
a month ago

I will no longer be using this location after the discussion I had with my best friend Jason today regarding Marcus. Today my friend Jason went into this location because his iPhone screen would no longer light up making it so that he could only use his phone through Siri , my friend is also a customer who doesn’t only have phone service but pays for home WiFi , Netflix , and insurance also on his account . when he relayed his issue to the employee Marcus , Marcus goes on to say so what’s question? which left my friend baffl... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.3 star rating with 474 reviews. 

When is Verizon open?

Verizon is open now. It will close at 5:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com