Verizon's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Verizon

4.0

About this business

Visit our store at Kirkland for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

12502 Totem Lake Blvd NE Suite 104, Kirkland, WA 98034, Kirkland, WA, 98034, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.0226 reviews
Select a rating
Chad Storey's profile image
Chad Storey 
on Google
4 weeks ago

Terrible. Walked in today, asked for help on my storage problem. Photos not syncing correctly on the Pixel. Was told in 30 seconds to go to Best buy. What a waste of time. Not helpful even 5%. That guy needs to find a different job that he cares about. This one is not for him. 

Zenawi Tekia's profile image
Zenawi Tekia 
on Google
4 weeks ago
Paul Roberts's profile image
Paul Roberts 
on Google
2 months ago

Uses deceptive sales tactics to sell you services you don’t need or want. When confronted they showed no contrition. Thankfully the Verizon customer service phone representative I called happily credited me for the unwanted service fees. 

Zhenyu Li's profile image
Zhenyu Li 
on Google
2 months ago

easy to work with. they may have 3 attendees at the same time so a little patience of just speak out and ask for help. 

Laura Warner's profile image
Laura Warner 
on Google
3 months ago

Terrible service, very unhelpful and unfriendly employee. They were unable to provide me any information and kept using my personal device to pull up information about my account instead of the Verizon store device and tools. When I asked for specific information I was given vague responses about my options and the employee blamed customers for not being smart enough to set up streaming link accounts, completely unprompted. Left without upgrading to the new phone I had been hoping to get. 

View all google reviews

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 4 star rating with 226 reviews. 

When is Verizon open?

Verizon is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com