Verizon

Hypez_FN 

on Google

3 weeks ago

Daniel and Nick were such a help in the trade in process after the MONROEVILLE location said they no longer did trade-ins! Dan and nick dig deep to find the bigger issue and was able to resolve it! HIGHLY RECOMMEND THESE 2! 

Fred M 

on Google

4 weeks ago

Went in to trade phones and got the runaround, ended up trading in a perfectly good phone and getting about 20% of what was promised. I’m not even sure if I blame the store. Verizon makes it so confusing, charges to activate a phone on a line you already have, promise trade in values and pay off your current phone and backs none of it up. Even the employees get turned around. TL:DR ended up trading in a perfectly good phone I owned and got $220 for it when promised $800 and “the bill will sort itself out” only to find $220 w... read more

Greg 

on Google

a month ago

I went into the store for assistance with a warranty issue with a recent purchase. They seemed more concerned with trying to sign me up for home internet than helping me with my problem. 

Kane John 

on Google

2 months ago

What at terrible store. The employees here, especially one of the managers named Eric. I came in for a simple bill fix which turned into an absolute horrendous experience verbal assault by Eric. His attitude and demeanor the entire time was something you’d find very disturbing. Another customer has mentioned how she’s experienced these type of interactions in the past. 

Stephanie Cope 

on Google

3 months ago

Great customer service! Store employees were excellent with supporting my device issues and getting me into a phone that was working and had everything set up as my old phone. I didn't feel rushed and they made sure I was set to leave the store. They were also able to guide me in the right direction for anything they couldn't resolve at store level.