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Verizon

3.1

About this business

Location details

6310 Grand Ave, Gurnee, IL 60031, Gurnee, IL, 60031, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.1264 reviews
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mostafa queisi's profile image
mostafa queisi 
a month ago

I came in and paid my bill 10 Am in the morning and now i am still at the branch trying to get my service activated. 

Jose R's profile image
Jose R 
a month ago

Went in for a simple exchange. Item wasn’t in stock there so they assured me I can go pick it up at another location. Other location stated the lady did the process wrong so now I’ve wasted my time and on the phone with corporate trying to fix this mess this lady did. Complete trash service 

Gary Diaz's profile image
Gary Diaz 
a month ago

If you want a pleasant experience from a no pressure knowledgeable staff, this Verizon store is the place to be!!! Juan, Alex, and their manager Jon are experienced professionals that always want a positive outcome for their customers. My situation was a pain, they spent time and effort to fix my issue and make me a very happy customer. I didnt even complain just presented the issue, they are on the "customer satisfaction mode" at all times!!! Thanks guys!! 

seongha hwang's profile image
seongha hwang 
a month ago
Marcy Knudtson's profile image
Marcy Knudtson 
2 months ago

Juan was great! Got us two new phones n cases. Took care of us and was very patient. Thanks Juan! Will come again. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.1 star rating with 264 reviews. 

When is Verizon open?

Verizon is open now. It will close at 9:00 p.m.  

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