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Verizon

3.1

About this business

Visit our store at Gurnee for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

6310 Grand Ave, Gurnee, IL 60031, Gurnee, IL, 60031, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.1258 reviews
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John Donlin's profile image
John Donlin 
on Google
a month ago

Very knowledge staff 

David Jacks's profile image
David Jacks 
on Google
a month ago

Very slow. Expect to wait a while for any service. 

Anthony Garcia's profile image
Anthony Garcia 
on Google
2 months ago

It takes me a lot to write a bad review so here you go. I signed up in January and have encountered multiple problems. After signing up, I was promised a rebate to pay off my old phone with my previous carrier, which I have still not received. The processing time was supposed to be 8 weeks, but it has now been 14 weeks with no updates. Verizon blames the 3rd party rebate company and the rebate company blames Verizon. Additionally, I was supposed to receive a credit for an iPad, but I wasn't getting it and had to call custome... read more

Aaron Smith's profile image
Aaron Smith 
on Google
2 months ago

Just wanted to pop on and give a shout out to Tanya for her amazing help and just over all attitude and vibe. Very much appreciated. Thank you. Addition: also wanted to shout Glenn and the manager Joe. Basically everyone has been amazingly helpful with our online order issues. Sincerely appreciated! 

A's profile image
A 
on Google
2 months ago

FORMER verizon customer of 25 years got horrible in person service at this location and just as bad service from the loyalty line. Transfered my service to T MOBILE got better service, better price, better perks. 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.1 star rating with 258 reviews. 

When is Verizon open?

Verizon is open now. It will close at 9:00 p.m.  

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