Verizon

Alex Siegel 

on Google

a month ago

I recently switched from T-Mobile to Verizon, and I couldn’t be happier — all thanks to Nick at the Howell, NJ location. After a frustrating experience at the Freehold Verizon store, I gave it one more try and headed to Howell, and I’m so glad I did. Nick made the entire process seamless. His professionalism, product knowledge, and genuine care for his customers stood out immediately. Not only did he help transition my personal line, but he also went the extra mile to assist with my business line — something that’s extremely... read more

Jeff Domenick 

on Google

a month ago

Went into this Verizon store after being on the phone with customer care for 3.5 hours, at their recommendation.The representative was very condescending and acted like he couldn't be bothered with us. Needless to say, I left the store with the same issue I came in with. 

Jonas Ofori 

on Google

a month ago

📱 Verizon Store – Howell: Solid outcome, but the process could’ve been smoother. I visited the Howell Verizon store to resolve a dual SIM issue I was having with two business lines on one phone. The problem was simple—I needed to replace the phone to avoid network conflicts. When I walked in, I was checked in quickly, but the wait to get helped felt longer than it was (around 10–15 minutes, though it felt closer to 25–30). Once I was assisted, I explained my issue clearly to the rep, but it became apparent that he didn’t fu... read more

Pat Malloy 

on Google

2 months ago

Went to the Verizon in Howell because I was having trouble with my phone. The representative was chatting with relatives. Eventually, she suggested they leave. She then didn't fix it but thought she did and said I should try and fix it at home before coming to the store. Won't be returning. Go the Verizon Freehold.