Verizon

Luis Garcia 

on Google

a month ago

Last week we went to store to do an upgrade to couple of our phones. We were lucky to get help from Nick Cronin, He was AMAZING, also, his manager was very knowledgeable on the process we were doing and got our problems solved 100%. Service was beyond our expectations. Many times, as customers, we complain about a bad service, but we forget to provide kudos for an excellent service received. Nick Cronin, you were amazing and We really appreciate your help from beginning to the end. THANK YOU 

Josh Gobbel 

on Google

2 months ago

I’ve visited this store twice and have yet to resolve issue with faulty battery on device. Employees at this store are apathetic liars and quick to pass the buck to the next unhelpful representative elsewhere. $160/month to be jerked around and lied to. Cool! 

Shanna Kight 

on Google

2 months ago

Husband went in there for next steps since we have the insurance plan and his phone screen stopped working. The two who greeted him just stared at him like he was asking a stupid question and didn’t respond. He then had to follow up by asking again what his next steps should be, a they flatly said “we don’t do that here. Go online.” Clearly they aren’t interested in customers post purchase, they couldn’t even be polite or demonstrate basic communication skills. 

Raven Cerina 

on Google

3 months ago

Recently, I decided to look for a better deal than what AT&T was offering me. Called a few Verizon stores to see if they had inventory in the phones I was looking for, and this one did! The store was very clean and all employees were very courteous. There was a few hiccups during checkout, mostly on my end, but I left with 4 new phones I was very happy with! 

Todd Alterici 

on Google

3 months ago

My wife and I upgraded our phones and were assisted by Nicholas. He provided exceptional customer service, answering every question and helping us with the right plan.