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Verizon

3.6

About this business

Location details

5070 Sunrise Hwy, Massapequa Park, NY 11762, Massapequa Park, NY, 11762, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
WedClosed
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.6372 reviews
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s mu's profile image
s mu 
3 weeks ago

Moses was amazing. Very efficient and transparent! 

Barry Sable's profile image
Barry Sable 
a month ago

I was in the Verizon store in Massapequa today due to a problem with a recently activated phone. I was with customer service rep Alexis who was absolutely phenomenal. This problem was not easy to correct. Alexis worked on it for nearly two hours and would not give up until she finally figured it out and brought this problem to a successful conclusion. It's by far the best customer service I have ever received. Alexis is the best. She deserves a raise. All I could say is WOW!!! 

Jacqy Mantell's profile image
Jacqy Mantell 
a month ago

Karen in massapequa park at Verizon is absolutely amazing!!! she took care of every single need I have and then some! 

Yanirsa Duran's profile image
Yanirsa Duran 
a month ago

Yesterday I was on the phone for 2 hours changing my plan and trading phones . I was supposed to pick up the order at this store , there was an issue with the link that was provided I was told I could pay at the store when I got there they told me I couldn’t. The guy got on the phone and within 5 minutes he was already in a bad mood shaking his head the entire time like it was my fault . I had to call the rep myself to cancel the order and do it again . Even the rep heard on the phone how they weren’t trying to help me they ... read more

Louis Matulich's profile image
Louis Matulich 
a month ago

Karen was excellent. Great service! 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 372 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 9:00 a.m. 

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