Verizon's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Verizon

3.9

About this business

Location details

1680 Del Monte Center Suite 12G, Monterey, CA 93940, Monterey, CA, 93940, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.9215 reviews
Select a rating
Debbie Campbell's profile image
Debbie Campbell 
a week ago

Had to get 3 new phones. Eli gave us excellent service and went above and beyond to ensure a seamless transition. This was the best experience I've ever had dealing with cell phone stores. 

JT Mason's profile image
JT Mason 
a month ago

My wife and I recently bought 2 iPhones 18 from Verizon in Monterey, Ca. the person who waited on us was Kamana. He was fantastic- informative patient and fun. He made it so easy. Explained our options and helped us transfer info and set up new phones. i highly recommend him. 

Amber Roach's profile image
Amber Roach 
a month ago

I have been a customer for 11 years and the service as of recently has significantly changed. Saalim Scott and Bradley took the experience to the next level. Both were able to help with a request that no one else at this company has been able to help with for over a month. Both were friendly, significantly more knowledgeable than the usual crew, and worked fast. My account changes were completed and I can’t thank them enough.There is a whole new team at the Del Monte location and their presence/skills are apparent immediatel... read more

Greg M's profile image
Greg M 
a month ago

Jay helped me out today, making it easier to help my father administrate his account. Customer service was fantastic. I had been frustrated with the call center and AI phone assistant. Jay and the other in store staff really helped. 

Chris Ledo's profile image
Chris Ledo 
a month ago

Jay was AWESOME!!! He would not STOP until our app problem was solved. My wife was very happy. Verizon is Lucky to have Jay. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.9 star rating with 215 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com