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Verizon
- Mobile Phones
- Hoffman Estates, IL
About this business
Visit our store at Hoffman Estates for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
2734 New, Sutton Rd, Hoffman Estates, IL 60192, Sutton Rd, Hoffman Estates, IL, 60192, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
This company does not value your time or your dignity. I was quoted a price from a manager at this location and my bill was double or two and a half times what they quoted me. I had to drive in 7 times to a store and 6 or 7 phone calls to customer service and every time I was either gaslit and told the problem would be fixed at the arrival of the next bill, but when the bill came it was still at the same price. Or they told me the price was impossible (even after MULTIPLE sales and customer service people told me I could hav... read more
*Updated review based on a conversation I had with the store manager. I went into the store to buy a phone and I was really adamant that I didn't want to do anything to change my bill as it is managed by my sister and I didn't want to give her any hassle. I almost walked out without doing that but as always, they try and sell you something so I was convinced to add on some services that would essentially be free due to credits added to my account. When the bill came out, it was incredibly difficult to read and I will take ac... read more
Very bad customer service
Bad customer service
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.8 star rating with 177 reviews.
When is Verizon open?
Verizon is open now. It will close at 7:00 p.m.
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