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Verizon

3.8

About this business

Location details

2734 New, Sutton Rd, Hoffman Estates, IL 60192, Sutton Rd, Hoffman Estates, IL, 60192, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8180 reviews
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C. O's profile image
C. O 
on Google
a week ago

Bad customer service not recommend I just go across the parking lot at AT&T and I switched the provider Thank you, dear woman 

Linda Cerda's profile image
Linda Cerda 
on Google
a week ago

Friendly and helpful to complete my Verizon transaction 

Dwayne G's profile image
Dwayne G 
on Google
a month ago
Amy Schuett's profile image
Amy Schuett 
on Google
2 months ago

This company does not value your time or your dignity. I was quoted a price from a manager at this location and my bill was double or two and a half times what they quoted me. I had to drive in 7 times to a store and 6 or 7 phone calls to customer service and every time I was either gaslit and told the problem would be fixed at the arrival of the next bill, but when the bill came it was still at the same price. Or they told me the price was impossible (even after MULTIPLE sales and customer service people told me I could hav... read more

Emily Parra's profile image
Emily Parra 
on Google
3 months ago

*Updated review based on a conversation I had with the store manager. I went into the store to buy a phone and I was really adamant that I didn't want to do anything to change my bill as it is managed by my sister and I didn't want to give her any hassle. I almost walked out without doing that but as always, they try and sell you something so I was convinced to add on some services that would essentially be free due to credits added to my account. When the bill came out, it was incredibly difficult to read and I will take ac... read more

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 180 reviews. 

When is Verizon open?

Verizon is open now. It will close at 7:00 p.m.  

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