Verizon

Daniel Draghici 

on Google

2 weeks ago

Verizon lies without any shame. I went to them with a phone that was almost fully paid off, and they told me that if we traded in the phone, we would get a $1,000 discount. I asked, "So if we leave today, we would only have $200 left to pay for the phone?" and they said yes. Today, my mother-in-law decided to go back to her country, so we went to Verizon to inform them that we would be disconnecting 2 out of 10 lines and paying off the remaining balance on the phones. Suddenly, they said the cost to leave was $1,000 and deni... read more

Sophia M 

on Google

a month ago

Kamal and Dug were so absolutely helpful and their customer service is top tier. I definitely recommend verizon, and especially this location. 

Gregory Wolfinger 

on Google

a month ago

A warning to others is that the bottom line is that i switched to T-Mobile and the customer service is much better. I was on Verizon autopay for many years without any issues. Then I moved a few times in 2023 and I did provide Verizon with my new address each time. Then a year goes by and all of a sudden they shut off my phone because they claim that the zipcode doesn't match. They will not answer any billing issues in the store and say that it must be done on the phone. Try calling Verizon on the phone and you will not get ... read more

Natalie Trzeciak 

on Google

3 months ago

Our experience didn’t start great because the lady (I’m assuming the manager) kept interrupting us and basically dismissed us upon entrance, but once we got to work with Raies, he did an amazing job. We had a weird situation with two account transfers and a brand new account all coming into one and he was so patient and awesome. He did a great job explaining everything and making sure we accomplished everything we wanted to (after a few previous reps gave us different information). Raies was easily the best rep we’ve ever co... read more

Maite Rivas 

on Google

4 months ago

I hate to be that person, but I went to upgrade my mom’s phone and specifically asked for it to be activated later because it was supposed to be a Christmas present. Mind you, I asked the representative Mary to verify 3 times that it would activate later to which they said “it’s supposed to”. Not too reassuring, but I trusted them. To my dismay, once I got home my mom was complaining about losing service on her old device and saying she should just be paying for her own service if Verizon is so unreliable. It made me and Ver... read more