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Verizon

3.7

About this business

Visit our store at Avon for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

10651 US-36 A, Avon, IN 46123, Avon, IN, 46123, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7503 reviews
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David Flint's profile image
David Flint 
on Google
3 weeks ago

After upgrading, we found out that they did not add the device protection that we wanted AND they charged us for not returning a device. The promo was upgrade and get a free iPad, Apple Watch, etc. I chose the tablet while my wife chose the watch. They then charged us for not returning her old watch that was purchased outside of Verizon and never had a line (it wasn't even cellular compatible). Have been continuing to try to get the $400+ refund for MONTHS now. 

Martha Velazquez's profile image
Martha Velazquez 
on Google
3 weeks ago

Bad experience bad service I’ve always purchased here literally felt racial discrimination by another Latin person crazy 2 white people walked in where helped before me they just took my name down didn’t say anything waited saw other people being attended walked up ask how long he didn’t even look at me or answer my question another person that don’t work there said 45 min there in lunch would have been nice if they let me know before I even signed up waited there 20 min for a answer of 45 min never going back 

Emma Grandpre's profile image
Emma Grandpre 
on Google
a month ago

Horrible service- I had to call tech support from inside their store, while their staff sat and waited to help other people. I was dismissed by multiple employees who stated they couldn’t fix the issue and swore I needed someone through tech support- I went to another store who fixed it, no issue, no tech support. Go to the Plainfield store don’t go here. Employees don’t have the training or expertise to help, and the manager was more willing to pass me a phone number instead of helping. 

M T's profile image
M T 
on Google
a month ago

Been a verizon customer for 10+ years , one thing I can say is that for the last 10 years this one store has consistently had the most rude people are there really slow and they refused to help ,bad sim card ,phone don't work, won't help, phone in the locker can't get it out ,won't help if you ever seen the Chappelle show where they're at popcopy that's basically this a Verizon store 

Tammy Collins's profile image
Tammy Collins 
on Google
a month ago

Had a great experience, a young man named Gabriel was very helpful and friendly. He easily took care of what I needed to do and offered to help me with other things I need while I was there. 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 503 reviews. 

When is Verizon open?

Verizon is open now. It will close at 9:00 p.m.  

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