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Verizon

3.6

About this business

Visit our store at Auburn Hills for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

3920 Baldwin Rd, Auburn Hills, MI 48326, Auburn Hills, MI, 48326, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.6360 reviews
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Brandon Giordano's profile image
Brandon Giordano 
on Google
3 weeks ago

Much better than dealing with customer service over the phone. They were very helpful 

Adam Wilson's profile image
Adam Wilson 
on Google
a month ago

VERY deceptive Sales Tactics – Stay Away from Verizon Auburn Hills! I went into the Verizon store in Auburn Hills, MI because of a broken phone, and I walked out with a complete disaster. They lied to me repeatedly and completely ruined my account. I was promised a free iPad—instead, I was billed for it. I was sold an extra line and phone due to the supposed “promotions” of free iPad. I was even signed up for Verizon’s internet, despite telling the sales rep multiple times that I would never use it and did not want it. He to... read more

Gary Skrzycki's profile image
Gary Skrzycki 
on Google
2 months ago

This location has a well-educated team that knows the products they sell. Enjoy.. 

Cheyenne Scott's profile image
Cheyenne Scott 
on Google
2 months ago

Dave was the best! We came in with questions regarding our bill and were told to find a manager at a headquarters store when we called customer service. Dave was so helpful, he knew he could help us while we were waiting, overall made a very unpleasant experience a pleasant one for us! We wish that he was our phone services person forever! Dave is the BEST! 

Ron G's profile image
Ron G 
on Google
3 months ago

I can't say if the issue is the store or phone CSRs, but this company bounced me back and forth between phone and in-person company store several times. Apparently closing time is mysterious, line cancelation due to death is a mystery as well. What I do know is that between travel back and forth to a company store, phone calls etc. I have wasted 4 hours on something that I can't fathom taking more than 30 minutes to wait my turn and resolve. When my irriation got the better of me, the manager kept insinuating legal issues...... read more

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 360 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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