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Visit our store at Auburn for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
298 Grant Ave, Auburn, NY 13021, Auburn, NY, 13021, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Manager Meagan was very disrespectful and unprofessional. Refused to provide policy or procedure surrounding account access then told me to please call corporate because they will “thank her” 10/10 don’t recommend this store.
Salesperson was friendly and knowledgeable. Made a pitch to upgrade to a package above what I was looking for, but in a respectful, not pushy way. He did his job without being pushy. I was able to get what I wanted at a fair price. Even with a hiccup in the computer system that kept me there longer than necessary, it was a good experience and worth the 40-minute drive.
I had ordered a phone online, received it and I was sent the wrong phone! I was told via a phone call that I could take it to an authorized Verizon store which is Auburn NY! I had the wrong phone with me to have them exchange it with the one I wanted! I was rudely told by 2 of the employees that we don't do that here, I need to send it back myself, I told the employee who I thought was helping said that Verizon customer told me that just to get me off the phone so they wouldn't have to deal with it! This is the thanks I get ... read more
One star because you can't call the store directly.
Verizon has a 3.7 star rating with 291 reviews.
Verizon is open now. It will close at 8:00 p.m.
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