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Verizon

3.7

About this business

Location details

298 Grant Ave, Auburn, NY 13021, Auburn, NY, 13021, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7299 reviews
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Mike F's profile image
Mike F 
3 days ago

They help me with the trouble I was having with an order. 

Gerard Sanchez's profile image
Gerard Sanchez 
4 weeks ago

Terrible customer service. Went to the store to pick up an order which they didn’t have despite a text and customer service chat stating they did. When they stated they didn’t have the device I asked for them to help me. With quite an attitude I was told they couldn’t because they were just “sales people” and since it was ordered online I had to contact customer service. For being a corporate Verizon store they were absolutely useless. The entire interaction has made me rethink being a Verizon customer. If I could give this ... read more

Adam's profile image
Adam 
a month ago

These people are scumbags. I traded in a galaxy 2 years ago and was told it had a big rebate on it. Paid for just about all of my phone. Looked at what I “owed” on my phone and it’s somehow still like $800. I’ll be filing a complaint with the state because there’s no way that’s legal. Do not trust these people. 

Nahima Heiki's profile image
Nahima Heiki 
a month ago

I've been having issues with getting a gift card situation taken care of for 2 days. They basically told me they couldn't help because I wasn't a cellphone customer. I'm a fios customer, but gift cards get handled by the cellphone side(per the salesman I spoke to on the phone) so yeah... They don't know how to do their own jobs. I don't suggest going to this location unless you want a headache. Ps I tried calling the store to speak with someone instead of driving over but if you call the store during business hours it goes t... read more

Jan Thompson-Hinz's profile image
Jan Thompson-Hinz 
2 months ago

Had a positive experience with Sean today. He was extremely helpful and patient as we chose a phone uprade for my brother who is partially disabled. Thank you and appreciat his help. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 299 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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