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Verizon

3.7

About this business

Visit our store at Auburn for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

298 Grant Ave, Auburn, NY 13021, Auburn, NY, 13021, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7291 reviews
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Sarah Rowser's profile image
Sarah Rowser 
on Google
4 days ago

Manager Meagan was very disrespectful and unprofessional. Refused to provide policy or procedure surrounding account access then told me to please call corporate because they will “thank her” 10/10 don’t recommend this store. 

Ken DeBolt's profile image
Ken DeBolt 
on Google
a week ago

Salesperson was friendly and knowledgeable. Made a pitch to upgrade to a package above what I was looking for, but in a respectful, not pushy way. He did his job without being pushy. I was able to get what I wanted at a fair price. Even with a hiccup in the computer system that kept me there longer than necessary, it was a good experience and worth the 40-minute drive. 

Sharon Stuck's profile image
Sharon Stuck 
on Google
2 weeks ago

I had ordered a phone online, received it and I was sent the wrong phone! I was told via a phone call that I could take it to an authorized Verizon store which is Auburn NY! I had the wrong phone with me to have them exchange it with the one I wanted! I was rudely told by 2 of the employees that we don't do that here, I need to send it back myself, I told the employee who I thought was helping said that Verizon customer told me that just to get me off the phone so they wouldn't have to deal with it! This is the thanks I get ... read more

Jason Blake's profile image
Jason Blake 
on Google
4 weeks ago
Jason Stiles's profile image
Jason Stiles 
on Google
a month ago

One star because you can't call the store directly. 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 291 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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