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298 Grant Ave, Auburn, NY 13021, Auburn, NY, 13021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
They help me with the trouble I was having with an order.
Terrible customer service. Went to the store to pick up an order which they didn’t have despite a text and customer service chat stating they did. When they stated they didn’t have the device I asked for them to help me. With quite an attitude I was told they couldn’t because they were just “sales people” and since it was ordered online I had to contact customer service. For being a corporate Verizon store they were absolutely useless. The entire interaction has made me rethink being a Verizon customer. If I could give this ... read more
These people are scumbags. I traded in a galaxy 2 years ago and was told it had a big rebate on it. Paid for just about all of my phone. Looked at what I “owed” on my phone and it’s somehow still like $800. I’ll be filing a complaint with the state because there’s no way that’s legal. Do not trust these people.
I've been having issues with getting a gift card situation taken care of for 2 days. They basically told me they couldn't help because I wasn't a cellphone customer. I'm a fios customer, but gift cards get handled by the cellphone side(per the salesman I spoke to on the phone) so yeah... They don't know how to do their own jobs. I don't suggest going to this location unless you want a headache. Ps I tried calling the store to speak with someone instead of driving over but if you call the store during business hours it goes t... read more
Had a positive experience with Sean today. He was extremely helpful and patient as we chose a phone uprade for my brother who is partially disabled. Thank you and appreciat his help.
Verizon has a 3.7 star rating with 299 reviews.
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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