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Verizon

3.5

About this business

Location details

3424 Freedom Dr, Springfield, IL 62704, Springfield, IL, 62704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5285 reviews
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Sweaty Spaghetti's profile image
Sweaty Spaghetti 
3 days ago

Do yourself a favor and consider any other phone service before choosing Verizon. Especially if you are swapping multiple lines like me(5 in my case)and driving 40 miles because your town only has authorized retailer's. Dont let the online deals fool you. Because no dang deal is worth quality of service I received today.. The customer service from immediately walking through the door was abysmal,but also the unprofessionalism, lack of integrity, and blatant disrespect for the customer. Then top all of that off with a incompe... read more

Google user 690's profile image
Google user 690 
3 weeks ago

Verizon told me the reason why all of my search results are coming back to a state I have never been to is because I was a victim of an internet security breech, however they haven't done anything about it and all of my search results are coming back to the hackers location rather than my internet service address. I have been asking for help and agents have not helped me 

sue dunbar's profile image
sue dunbar 
a month ago

I turned my phone off to reboot and when I turned it back on, the screen showed a bunch of gibberish. I took it into the Verizon store and the young man took one look at it and said he had no idea what was wrong and that I had broke it. He told me I had to take it to the Geek Squad or call customer service....hard to do with no phone. He was unwilling to help me. I took it over to Geek Squad and the fella there fixed it for me in less than 30 seconds at no charge. Evidently my phone had an update overnight and something happ... read more

Joshua Oxley's profile image
Joshua Oxley 
2 months ago

will hang up on you and be very little help 

Kristina A.'s profile image
Kristina A. 
3 months ago

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 285 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 9:00 a.m. 

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