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Verizon

3.6

About this business

Visit our store at Allen for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

190 E Stacy Rd #4030, Allen, TX 75002, Allen, TX, 75002, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.6244 reviews
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Melissa Huerta's profile image
Melissa Huerta 
on Google
a week ago

Beware: Charged a non-return fee for an internet device I returned in store- never received my refund: Business manager Chris Robinson! I returned my internet box to the Stacy Road store location November last year and customer service charged me a $200 fee for non return. I’ve spoken with the business manager Chris Robinson, who oversees many Verizon stores, and he assured me that once he personally processed the request I’d receive a refund check within 5-7 business days. It’s been almost 3 months and each time I speak to ... read more

Tami McAree's profile image
Tami McAree 
on Google
a month ago

The managers Remi and AJ were fantastic. They were able to give me internet all the way out in Emory. No other WiFi providers could get to us in time. My sales rep Marc helped me so fast and really cared for my needs. If you’re needing better service or just great help. I highly recommend this store!!! Thank y’all!!! 

Jason Thompson's profile image
Jason Thompson 
on Google
2 months ago

Terrible customer service.... unknowledgeable about everything and unfriendly. Try a different location or provider. 

Hewa Hasan's profile image
Hewa Hasan 
on Google
2 months ago

Worst experience I have ever had in US, customer service is terrible and this person named AJ when she talks to us she acts like we are here for bugging not buying at the time I been with Vrison for 2+ years, we had to ask him the same question 4 times then she dosnt look at us and answers in one word! She wasted more than one hour of our time waiting she says I’ll take you in 30 minutes as there is other customer at the time 3 employees were there and only me and another customer! Worst worst worst experience ever 🤮🤮🤮 

Cannon Hanes's profile image
Cannon Hanes 
on Google
2 months ago

The place is good on the inside but I would buy I phone on my bday but prices to high 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 244 reviews. 

When is Verizon open?

Verizon is open now. It will close at 6:00 p.m.  

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