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Verizon

4.0

About this business

Visit our store at Alabaster for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

225 S Colonial Dr, Alabaster, AL 35007, Alabaster, AL, 35007, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.0174 reviews
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Janina Phillips's profile image
Janina Phillips 
on Google
6 days ago

I may change my rating before this visit is done, but why don't you have more seats? It's a busy Saturday and you have multiple customers squatting on the foot and a half high windowsill waiting for their turn. This is an easy fix, Verizon. Edit- The employees were very helpful and knowledgeable and worked to get us there best deal on a good phone. We were out in 2 hours. 

Mark Phillips's profile image
Mark Phillips 
on Google
2 weeks ago

The staff is helpful, but how about getting some seating!!! We are 5th in line and have had to wait an hour (with other people showing up behind us) and there is literally ONE bench in the whole store. All other seats are at desks for customers being helped. So, after burning 20 minutes looking at display phones to try to pass the time, the only other option is sitting along the 6 inch wide window sill, 18 inches off the floor, hard metal. And that's what everyone else, including us, is doing! Maybe get some chairs or benche... read more

Janina Phillips's profile image
Janina Phillips 
on Google
2 weeks ago

I may change my rating before this visit is done, but why don't you have more seats? It's a busy Saturday and you have multiple customers squatting on the foot and a half high windowsill waiting for their turn. This is an easy fix, Verizon. 

Amber Flores's profile image
Amber Flores 
on Google
a month ago

Micheael Sykes was very helpful made sure I received all discounts and promotions, super courteous and professional stellar service. Wilkins and Robert Wilkins assisted in the whole event was amazing thank you Verizon. 

Nicole Kincaid's profile image
Nicole Kincaid 
on Google
2 months ago

Purchased upgraded phones from this location. The service rep did not set up the account correctly, resulting in the insurance that I had been paying for to not be valid. When I tried to file a claim, the error caused by this store was discovered. By the store not following correct account procedures, the claims company denied my claim. This resulted in not having a device. I went to the store, and the assistant manager was dismissive. After, being in the store for 2 hours, it was close to closing time and they were ready fo... read more

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 4 star rating with 174 reviews. 

When is Verizon open?

Verizon is open now. It will close at 7:00 p.m.  

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