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Visit our store at Virginia Beach for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
1628 Laskin Rd Suite 700 Space 1a, Virginia Beach, VA 23451, Virginia Beach, VA, 23451, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Dear Verizon, I would like to express my concern regarding the way customers are being treated. Unfortunately, the experience feels very transactional—staff are attentive and supportive until a sale is completed, but afterward, the level of care and service noticeably declines. This approach gives the impression that customer satisfaction is secondary once business is secured. Additionally, Verizon’s network coverage outside of major cities has been disappointing. The service often becomes unreliable, which does not justify ... read more
Jessica was phenomenal. Very knowledgeable, and most importantly, patient and friendly as we hit a lot of speed bumps (that she did not cause) while fixing my phone situation. Appreciate her!
SCAMMERS!! Will give negative review if possible. They are the new scammers of market. I got a verizon 5G wireless from verizon for my home which had no coverage. When i tried to cancel they told me its cancelled and took my equipment, but intentionally didn’t cancel it even after multiple phone calls. So that they can process return after 30 days, hence no returns. Never felt so much cheated.
Do not go to this location !! Not only did I have to wait to be helped but they skipped me. I had to go up to them and ask for assistance. Very rude and had an attitude! I asked for help with my bill and that I needed my WiFi on a separate account. Not only did they disconnect my WiFi but when I asked where I can find the sub account. He told me “ I don’t know I don’t have a sub account you can call Verizon and ask.” Now I have to call and reconnect my service because of him.
I had the best experience with Jess from start to finish amazing customer service and really helped out working with her Business Manager G as well they are both amazing
Verizon has a 3.5 star rating with 177 reviews.
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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