This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Verizon
- Mobile Phones
- Saginaw, MI
About this business
Location details
5775 State St, Saginaw, MI 48603, Saginaw, MI, 48603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I did not have a positive customer service experience and will be definitely using a different store moving forward. Jamie was the specialist that helped me today. What happen to customer service......?
If you want good customer service stay away from Verizon. Ordered phones and new service online at night. We wanted to switch from AT&T. Did the order for pickup at the store the next morning. My debt card was charged, I submitted my license and car registration and a selfie to prove my identity. At Verizon’s insistence I ported the numbers before we picked up the phones. We get to the store about 3 because the order still wasn’t ready. Verizon’s 3rd party service can’t verify my identity. I’m literally standing in the store... read more
The young man that was supposed to help us was extremely rude of the bat.
Edited after: Called customer service multiple times, every person said they would take care of the extra charges (did not happen). Owner of store also called me and tried to search for a resolution. Not sure what was done about the employees inside, but charges stayed on my line still, and I'm paying for a second line on a phone that is broken. Tried to get the warranty to get it repaired (the same one the store SHOULD have fixed in the first place), and I requested from customer service, as well as store owner. All said th... read more
Setup auto pay for a $30 a month credit. I mistakenly typed in a digit wrong on my account number and payment was returned. I’m fine with the return fee but they locked me out from using a bank account for the next six months. A one time mistake and now I lose $30 a month for six months. I have called several times with many reps just lying to get me off the phone. Someone did finally fix it only to have it get locked out again the next day. Likely hood of me staying when my term is up? Not great, they are a big enough compa... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.8 star rating with 406 reviews.
When is Verizon open?
Verizon is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com