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Verizon

3.8

About this business

Location details

5775 State St, Saginaw, MI 48603, Saginaw, MI, 48603, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.8409 reviews
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Nic's profile image
Nic 
a week ago

Switched from T-Mobile to Verizon. Dustin C is the man. He sat with us for hours while T-Mobile have us the run around on a port number. NEVER trust T-MOBILE EVER. Thanks for everything. 

Kyle's profile image
Kyle 
3 weeks ago

These people piss around and wasted 6 hours of my time. Lost a customer before it even started. You start out like this then what will it be 6 months from now 

priscilla balden's profile image
priscilla balden 
2 months ago

I was at Verizon in Saginaw on State Street and a gentleman named Rob Smith helped me. He was absolutely amazing. The young man was friendly. He was professional. He was personable and I am the least techy person he will ever have to deal with. Yet he was so kind to me I am so grateful and Verizon you are very fortunate to have him thank you Rob. You’re amazing. 

Travirs's profile image
Travirs 
3 months ago

I did not have a positive customer service experience and will be definitely using a different store moving forward. Jamie was the specialist that helped me today. What happen to customer service......? 

K. Hoffey's profile image
K. Hoffey 
3 months ago

If you want good customer service stay away from Verizon. Ordered phones and new service online at night. We wanted to switch from AT&T. Did the order for pickup at the store the next morning. My debt card was charged, I submitted my license and car registration and a selfie to prove my identity. At Verizon’s insistence I ported the numbers before we picked up the phones. We get to the store about 3 because the order still wasn’t ready. Verizon’s 3rd party service can’t verify my identity. I’m literally standing in the store... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 409 reviews. 

When is Verizon open?

Verizon is open now. It will close at 7:00 p.m. 

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