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Verizon

3.8

About this business

Visit our store at Toledo for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

5380 Monroe St Ste 6 And 7, Toledo, OH 43623, Toledo, OH, 43623, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8602 reviews
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Busi Nkosi's profile image
Busi Nkosi 
on Google
a week ago

Verizon on Monroe was such a disappointment I'm at a loss for words. Only giving 1star because there is no 0. Have not experienced the disrespect and ineptitude. After waisting time,the consultant excused himself for a few minutes which took a about 10 minutes or so. I then approached the lady ( not sure what her title is but seems to deal with the flow of customers on the floor. After a few moments, she brought someone,I assumed is the supervisor (her uniform is different from the rest). She was not much help either with he... read more

Melissa Jambor's profile image
Melissa Jambor 
on Google
2 weeks ago

Worst experience ever. They lied several times about trading in a device. Didn’t advise or cancel a line on a device we could no longer use. Then said they didn’t receive my payoff that went through on my card. Never actually refunded for the device I had to return. 0/10. Probably switching service providers. 

Winston& Salem's profile image
Winston& Salem 
on Google
2 weeks ago

They were extremely helpful 

buckeye 1222's profile image
buckeye 1222 
on Google
3 weeks ago
Booso Smith's profile image
Booso Smith 
on Google
3 weeks ago

Customer service was horrible Austin waited on us he did not know what he was doing We left there And our phones were not working right So we had to come back the next day To get them working If you want a good cell phone service go with AT&T 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 602 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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