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Verizon

3.1

About this business

Location details

12250 W Broad St, Richmond, VA 23233, Richmond, VA, 23233, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.1450 reviews
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w. mathew Spence's profile image
w. mathew Spence 
2 weeks ago

Came in to get a new phone only one within hrs. Isiah said he was going to check it was in stock spent 30 mins trying to sell me add ons on my plan then once I got to the time to pay he was like yeah actually it just got sold 2 mins ago. Sir I’ve been here 45 mins. 

Yara Mahdawi's profile image
Yara Mahdawi 
2 weeks ago

The worst company ever I switched over from T mobile due to billing issues like 4 months ago thinking that Verizon would be better they offered us a wonderful plan 10 lines for 10 dollars each but when I got my first bill it was $1200 we have been trying to fix the problem ever since November and I got my service suspended because of their mistake twice now they say that there a promo code that needs to be updated on our account and they can’t update for the past 2 months Calling customer service is a big problem/ hassle the... read more

Nina Rey's profile image
Nina Rey 
2 weeks ago

I signed in and waited two hours before I finally walked out today without anyone helping me or even acknowledging me. How many bad reviews and complaints will it take for you to finally do something about it? The wait is too long and the costumer service is horrible. Please do something about it! 

Catherine Kelly's profile image
Catherine Kelly 
3 weeks ago

Went to get a new phone for a trade in; Bryan was awesome explaining everything and getting us taken care of! Really recommend Bryan! 

Kayla Harper's profile image
Kayla Harper 
3 weeks ago

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.1 star rating with 450 reviews. 

When is Verizon open?

Verizon is open now. It will close at 5:00 p.m. 

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