Verizon

Shirley _ 

on Google

4 days ago

If I could give a negative in stars, I most definitely wound. I recently switched services from T-Mobile and was simply trying to get a phone and tablet activated, but was met with unnecessary rudeness and unprofessional rudeness from Nic, assistant manager. So done with Verizon after this. I refuse to pay for a service and be mistreated. Back to T-Mobile or some other wireless company I go. I’ve learned that you have to teach people how to treat you and wish that I had read some of the reviews prior to going. 

Dr. Scott Symes 

on Google

a week ago

Thanks to Darren C for helping me out with getting my kids' phones transferred to Verizon and making it very simple for me. What would've probably taken me hours to figure out on a customer service call - Darren spent one hour and did the majority of the work for me. Thanks Darren! 

Rebecca Bolich 

on Google

a month ago

There are good teams, and then there are great teams! I’d like to give a huge thank-you to Garrett and Jess at the Verizon Lee’s Summit location. They helped me resolve a very challenging and complex issue with my phone, and I truly appreciate the time, attention, and outstanding customer service they provided throughout the process. Thanks again!