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Verizon

3.7

About this business

Visit our store at Troy for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

636 W Big Beaver Rd, Troy, MI 48084, Troy, MI, 48084, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7337 reviews
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Julie Sullivan's profile image
Julie Sullivan 
on Google
2 weeks ago

This location needs more staff!! There is always a long wait time! ALWAYS! 

Mahmoud Al- nsour's profile image
Mahmoud Al- nsour 
on Google
4 weeks ago

Came in to Troy Verizon on Big Beaver at 10 am. No line. Very helpful person. Did what we need. Got good advice. Solved my online access issue that I had for years. All good 

Felicia Richardson's profile image
Felicia Richardson 
on Google
a month ago

I had a phone issue and was helped by Maruf at this location and the service was TOP TIER!!!! He made my whole process seamless and so quick! I never once waited hours in the store figuring things out! This is the best service I have ever received at a Verizon location. Thank you so much! 

Lena Sargenti's profile image
Lena Sargenti 
on Google
a month ago

Huge shoutout to Greg at the Verizon store on West Big Beaver Road in Troy! My mom and I came in today to upgrade our phones, and Greg made the entire experience completely painless and seamless from start to finish. He was knowledgeable, patient, efficient, and made sure everything was set up perfectly before we left. He walked us through all the steps clearly, answered every question we had, and went above and beyond to make sure we were comfortable with our new devices. It’s rare to get customer service this good these da... read more

Virginia LeGwen's profile image
Virginia LeGwen 
on Google
a month ago

Just switched to Verizon internet. I had a followup call and I told them I had a few problems with apps. They had me come in the store. Jaylin helped me and had my problems taken care of in a very short time . Jaylin was extremely helpful. 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 337 reviews. 

When is Verizon open?

Verizon is open now. It will close at 9:00 p.m.  

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