Verizon's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Verizon

3.6

About this business

Visit our store at Troy for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

636 W Big Beaver Rd, Troy, MI 48084, Troy, MI, 48084, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.6325 reviews
Select a rating
Terry Mann's profile image
Terry Mann 
on Google
a day ago

Rahim was exceptional! Went with my mom to replace her phone and update our plan. Rahim was informative, patient and attentive. He even took, what seemed like, extra time helping set up the phone so it was the most functional for my mom's needs. Made us feel comfortable and confident in the transaction. Very much appreciate the professional, respectful and kind approach. 

Mira J's profile image
Mira J 
on Google
4 days ago
Peter Donato's profile image
Peter Donato 
on Google
a week ago

Waited 45 minutes 1 person walked right before us got Waited on right away. We were told 10 more minutes, that didn't happen. Verizon workers standing around doing nothing. We will have to try a different location. 

Joshua Liccardello's profile image
Joshua Liccardello 
on Google
3 weeks ago

Walked in, got on the wait list. There was 7 people in front of me, so I began waiting. About an hour and a half later someone was finally able to help me. I asked about how to upgrade my iPhone and they didn't tell me until now that I couldn't upgrade unless my account manager was present or if I had account manager permission. So, I waited all that time for nothing. I managed to get account manager access to my account, so when I went back to the employee that was helping me, he was already helping another customer, and to... read more

Rich Luzenski's profile image
Rich Luzenski 
on Google
a month ago

Greg was exceptionally helpful, informative and kind. His positive attitude and customer-oriented professionalism is a valuable asset to this location. I would recommend him highly to anyone who might require phone assistance in any way. 

View all google reviews

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 325 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com