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Verizon
- Mobile Phones
- Strongsville, OH
About this business
Location details
17290 Royalton Rd, Strongsville, OH 44136, Strongsville, OH, 44136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
- Long wait. - Need more employees. - New phone service issues. Bought phone, and was told it'll be an easy start-up to "Do it yourself". It was not. My wife was on support for hours and hours and hours, to get it working. Talked to multiple people over days and finally was told there was a glitch in the system. Literally had to get a new number and deal with that hassle !!!! However... The people were nice from start to finish. It was just the service issues and understaffed store like all corporations want to do. Why pay f... read more
I visited the store to cancel a plan. The staff were unable to help me and made me speak to a person on the phone who was difficult to understand due to her strong accent. She was also very pushy and couldn't seem to take no for an answer when I said I didn't want any special offers, but I wanted to leave Verizon. It took me over an hour to finally get rid of my Verizon plan.
You guys are I really hate you guys I really do the reason your customer service sucks okay if I'm going to pay my bill online and it says 79.83 why can't I just send an $80 it keeps saying no on my mobile app why are you refusing to take people's money don't you guys can't figure out what the balance will be next month it'll be 25 cents less
I want to thank all the customers representative especially Mal and Nick for their service, patience and dedication!! They helped us a lot.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 383 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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