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17290 Royalton Rd, Strongsville, OH 44136, Strongsville, OH, 44136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Customer service is a joke
Якби можна було поставити нуль зірочок - я б поставив нуль. Обдурили на місячному пейменті, обіцяли одне по факту чомусь довелося платити більше. Три дні виходив сюди щоб перенести свої номери, у їх були постійно якісь збої в програмі, працівники спихували відповідальність один на другого, ніхто ні за що не хотів відповідати. На мої запитання, чому ви обіцяли що я платитиму одне, а по факту ви чомусь чарджуєте більше - мені відповіли що став питання тому, хто тобі таке наобіцяв, а він вже тут не працює. Не вздумайте підписув... read more
Walked in, asked questions about the WiFi cube that I purchased here, I was redirected to call 1800#... Not even once was I offered to check my account and see amehen my bills cycle is.
Never a good experience here. The experience was with the management and I think her name is Debbie. Don't like associate Karen. Can't believe she is still there. How do you run a business with your systems down
- Long wait. - Need more employees. - New phone service issues. Bought phone, and was told it'll be an easy start-up to "Do it yourself". It was not. My wife was on support for hours and hours and hours, to get it working. Talked to multiple people over days and finally was told there was a glitch in the system. Literally had to get a new number and deal with that hassle !!!! However... The people were nice from start to finish. It was just the service issues and understaffed store like all corporations want to do. Why pay f... read more
Verizon has a 3.2 star rating with 387 reviews.
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