Verizon

Sarah Gamelli 

on Google

2 weeks ago

When you walk into an establishment, you would think you'd be greeted or welcomed by at least one of the 5 employees that are standing there right in front of the store just staring at me like I didn't have pants on?? It was weird and uncomfortable to say the least. Like not one, employee said "Welcome to Verizon, or Hi, what brings you in today ??? ...like something??? But the weird and puzzled looks they all had mixed with the fact that no one said a word to me they just waited for me to state why I came in. It LEGIT felt ... read more

Cabrini Merclean 

on Google

2 weeks ago

I am leaving a review of Verizon here because I can't find any other way to give them feedback. I bought a NEW phone, which was wildly expensive, it arrive later than they estimated. When it arrive it took HOURS to set up the phone (for whatever reason I have no idea). I finally got it to work, the next morning I wake up, doesn't work again. Can't text, can't open any app. I'm assuming that because the phone is literally brand new out of the box, it must be the service. It's horrible. Literally nothing works and I'm paying a... read more

Michelle Toro 

on Google

4 weeks ago

Drove over an hour to go exchange an iPhone 17 Pro for a Pro Max. Couldn’t exchange due to an issue customer service had to fix. The manager said she’d hold the phone ( lock it away with limited access). Got the issue resolved on the 26th after the holidays, spent 2 days calling the store and even booked an appt to make sure they had the phone before I drove over an hour. Finally got ahold of someone today the 27th and they told me they sold the phone. Great customer service Verizon , I’m a 26 year customer. The company has ... read more

Fin Flavio 

on Google

a month ago

They write up three year contracts like you are financing a car. Tons of hidden fees. When the tower keeps dropping calls they blame the phone. No refunds, No service. Just angry people asking for more money.