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Verizon

3.7

About this business

Visit our store at West Springfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

1123 Riverdale St B, West Springfield, MA 01089, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7344 reviews
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Susan Wilson's profile image
Susan Wilson 
on Google
a week ago

THANKS FOR EVERYTHING. 

Kaleb Willoughby's profile image
Kaleb Willoughby 
on Google
2 weeks ago

Good customer service here. At first it seemed like the lady was kinda giving us some attitude, and it was a little difficult needing to deal with the fact that she’s required to try to upsell us on shit, but that’s not her fault. Once we declined all the extra stuff we didn’t want or need, she gave a recommendation for exactly what we wanted (new phone without any additional monthly costs) and we actually are now paying $8/mo less than before. 4 stars not 5 for the fact that Verizon is an evil company, but the lady who help... read more

Michelle Mejias's profile image
Michelle Mejias 
on Google
a month ago

My husband and went to the West Springfield location on Riverdale St and couldn't be happier with Spec-Retail Janel Cruz-Santos. She provided great customer service, was knowledgeable and pleasant to work with. Upgrading our phones was quick and painless. We left very happy customers. Please ask for Janel and you won't be disappointed. 

Edward Desrochers's profile image
Edward Desrochers 
on Google
a month ago

Service and overall experience was excellent 

Mike Gage's profile image
Mike Gage 
on Google
a month ago

Showed up at 700 pm. Walk in the OPEN door and here is my greeting. We’re sorry we are closed. I myself run a business and if my door is opened and you walk in I will give you the service you deserve. It does not matter what time it is. Thank you Mike Gage 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 344 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 9:00 a.m. 

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