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10590 N 114th St, Scottsdale, AZ 85259, Scottsdale, AZ, 85259, United States
Get directions| Weekday | Schedule | Status | 
|---|---|---|
| Mon | 8:30 a.m. to 8:30 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 8:30 p.m. | |
| Thu | 8:30 a.m. to 8:30 p.m. | |
| Fri | 8:30 a.m. to 8:30 p.m. | |
| Sat | 8:30 a.m. to 8:30 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. | 

I wanted to contact my service representative, but Paul Walker fired him and now there’s no point in even staying with Verizon. So you can be sure that I’ll be leaving at the beginning of the year because the only reason that my husband and I stayed with your garbage company was because of our amazing service rep, Michael, who was fired by the obviously incompetent leadership of Paul who clearly has no brain or moral compass.

Paul Walker had tough time with my very complicated process. I had my phone and 4 other phones to process and upgrade along with 3 watches. He is a superstar! Very knowledgeable with the whole process! Thanks Paul!!

Great customer service!!

After being out of the country and without a US phone plan for a few years, I stopped in yesterday to get a new plan and phone. I've been a Verizon customer for probably 15 years and Paul was the best rep I've ever worked with. He was knowledgeable about switching my service from Google voice, explained my options for plans and devices, transferred all my data to my new phone, help me set up new accounts, etc. He was professional and patient throughout the process, honestly can't say enough good things. The store was big and... read more

Friendly, solved my problem and went over and beyond in service
Verizon has a 4.7 star rating with 177 reviews.
Verizon is open now. It will close at 8:30 p.m.
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