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Verizon
- Mobile Phones
- Reno, NV
About this business
Location details
5000 Smithridge Dr A1, Reno, NV 89502, Reno, NV, 89502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
BRIAN WAS ABSOLUTELY SO HELPFUL AND KNOWLEDGABLE. HE WAS PATIENT WITH A SENIOR VERIZON CLIENT THAT HAS BEEN A LONG TIME CUSTOMER. 5 THUMBS UP FOR Brian.
All these stars go to Marcello, we struggled yesterday to find good and efficient help while trying to trade in my shattered phone, until we tried the next day and got someone who not only listened to our side conversation about our phone preferences he also found us an amazing deal. Wouldn’t recommend anyone else but Marcello just for this last visit.
I had a great experience switching to Verizon Wireless thanks to Blake! My previous online order got completely messed up (the phone was sent to the wrong address), and I thought it had been canceled. Instead of dealing with online support again, I went into the store to get help in person and I’m so glad I did. Blake spent hours on the phone with different departments to fix port in issues with my old online account and told me to call to clear the unexpected charges, even though I wasn’t officially a Verizon customer yet. ... read more
I originally went to an authorized retailer to upgrade my phones. They did something to not allow my phone number to transfer and they couldn’t figure out why. I went to this location and Blake put me on the right track to get everything sorted in about an hour, when customer service couldn’t do it in three days! He followed up the next day to make sure everything went smoothly with the transfer. He genuinely wanted to help and fix it. If you go in to the store ask for Blake. Give them a raise! He
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.6 star rating with 504 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 9:00 a.m.
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