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Verizon

3.6

About this business

Visit our store at Reno for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

5000 Smithridge Dr A1, Reno, NV 89502, Reno, NV, 89502, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.6479 reviews
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Ellow's profile image
Ellow 
on Google
3 weeks ago

I believe this business did a Sim swap on my phone. Super duper shady place. Its puts a new spin on the term "captive portal". 

Theresa Taylor's profile image
Theresa Taylor 
on Google
a month ago
Courtney Zens's profile image
Courtney Zens 
on Google
a month ago

Blake was very helpful and being able to explain all of the charges for our Verizon plan in addition to what we can expect for changing service in the future So glad we came in store to talk to someone thank you thank you thank you !!!! 

Devin Rabern's profile image
Devin Rabern 
on Google
a month ago

I have never dealt with such an unprofessional situation until I went to this store. We had my son's phone in person when we went in for an upgrade. We told them it was cracked and told them it wouldn't update. They said No problem, we got him a brand new phone. They said we had 30 days to turn in the phone, we go to turn it in within those 30 days and they said "nope, we can't take the phone and $999 will be posted to your account to pay for the phone" I explained we would have just claimed insurance if the phone couldn't o... read more

Jacob Reynolds's profile image
Jacob Reynolds 
on Google
a month ago

Corey (hope I’m spelling that right). Was TOP tier. Yes, there was a bit of a wait, yes the lady checking me in seemed very unfriendly… but when I got to Corey I could quickly explain what I needed, and we had an upgrade paid for and activating in less than 10 minutes. I will recommend this store again and again, thanks to Corey. This guy needs a raise! Friendly, fast, and focused. I will be back! Thank you! 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 479 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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