Verizon

Celia Chu 

on Google

a month ago

Customer service is terrible. Avoid this store if you can. 

LaVonda 

on Google

a month ago

Very nice staff 

Michael Thammavong 

on Google

2 months ago

I would like to express my gratitude to Derek for his patience and understanding during the transition from a prepaid Verizon account to a regular one. Despite multiple exchanges and phone calls, we eventually spoke with a customer service representative to verify my identity, even though my driver's license had already been scanned. Throughout this process, I maintained my composure until the fifth time my identity was questioned, at which point Derek confirmed it to the caller. This repeated questioning caused some frustra... read more

TINA VADARIA 

on Google

2 months ago

I switched over to Verizon from T mobile in March of this year. I was helped by Evan the manager. He had promised us 3 perks complimentary if we signed the deal on the same day. It was a trade in deal with 4 devices. I have been having issues with my bill since then. Have been trying to get it fixed since 3 months now. Have to call the customer service first. They can’t help as required. Then have to walk in the store to get it fixed. Had received some credits for 2 months after had gone to the store and discussed the issue ... read more

Sam Gencer 

on Google

2 months ago

Alex was awesome from start to finish! We had ordered our phones online and came into the store just to get them activated—but he went above and beyond. He walked us through the setup, made sure everything transferred smoothly, and answered all our random questions without rushing us. Super friendly, patient, and really knew his stuff. It felt like we were getting help from a friend, not just a sales rep. If you ever need help with your Verizon phones or just want someone who actually cares, go see Alex. Highly recommend thi... read more