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Verizon
- Mobile Phones
- Phoenix, AZ
About this business
Location details
4575 E Cactus Rd Suite 150, Phoenix, AZ 85032, Phoenix, AZ, 85032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Really rude and horrible customer service
This store is literally a waiting room for you to call Verizon on the phone from
Tre, the manager at this branch, is an absolute rockstar!! After app. four hours (over two days) on the phone with customer support not being able to solve an issue, he fixed it for us in under 15 minutes. He also took care of setting up my dad’s new WiFi. After more than 12 years with Verizon, I was seriously considering switching cell phone companies but Tre saved the day and earned my continued loyalty! We also appreciated Veronica’s warm welcome and customer service…. Tre, thank you for turning a very frustrating situati... read more
Amanda......wow....u. Have no idea the lesson and detail guidance, which u delivered ment....l am 79 years old....did not have remotes, direct dialing, computers, growing up.....your patients, delivery to detail, kindness and smile, was so muc appreciated. I never once felt intimidated. You are a very good teacher. Thank u so very much.😍 ....
This is a long post, so be prepared :) We were long time Verizon users (10+ years) but moved to T-Mobile because at the time, Verizon did not offer home Internet in our area. My husband is a huge sports fan so high speed streaming was important to him. A few weeks ago we did a random check and realized that home Internet was being offered so we made our way to this location (on Cactus) to switch. Like many other have said, we spent a few hours in the store working with Amanda who was super nice. We were incredibly thorough w... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 331 reviews.
When is Verizon open?
Verizon is open now. It will close at 9:00 p.m.
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