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Verizon

3.3

About this business

Location details

4575 E Cactus Rd Suite 150, Phoenix, AZ 85032, Phoenix, AZ, 85032, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.3331 reviews
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4runner's profile image
4runner 
5 days ago

Really rude and horrible customer service 

Devin Patel's profile image
Devin Patel 
a week ago

This store is literally a waiting room for you to call Verizon on the phone from 

Briko89's profile image
Briko89 
a week ago

Tre, the manager at this branch, is an absolute rockstar!! After app. four hours (over two days) on the phone with customer support not being able to solve an issue, he fixed it for us in under 15 minutes. He also took care of setting up my dad’s new WiFi. After more than 12 years with Verizon, I was seriously considering switching cell phone companies but Tre saved the day and earned my continued loyalty! We also appreciated Veronica’s warm welcome and customer service…. Tre, thank you for turning a very frustrating situati... read more

Maria Aldewereld's profile image
Maria Aldewereld 
2 weeks ago

Amanda......wow....u. Have no idea the lesson and detail guidance, which u delivered ment....l am 79 years old....did not have remotes, direct dialing, computers, growing up.....your patients, delivery to detail, kindness and smile, was so muc appreciated. I never once felt intimidated. You are a very good teacher. Thank u so very much.😍 .... 

Marni Rapkin's profile image
Marni Rapkin 
2 weeks ago

This is a long post, so be prepared :) We were long time Verizon users (10+ years) but moved to T-Mobile because at the time, Verizon did not offer home Internet in our area. My husband is a huge sports fan so high speed streaming was important to him. A few weeks ago we did a random check and realized that home Internet was being offered so we made our way to this location (on Cactus) to switch. Like many other have said, we spent a few hours in the store working with Amanda who was super nice. We were incredibly thorough w... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.3 star rating with 331 reviews. 

When is Verizon open?

Verizon is open now. It will close at 9:00 p.m.  

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