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Verizon
- Mobile Phones
- Memphis, TN
About this business
Location details
5323 Poplar Ave, Memphis, TN 38119, Memphis, TN, 38119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
If you’re heading to the Verizon on Poplar Ave, do yourself a favor and ask for Kavion. I cannot recommend him highly enough! I came in with a frustrating issue, and Kavion was incredibly patient and actually took the time to listen to the full story. Instead of a 'one-size-fits-all' fix, he laid out several different options for us to choose from, making sure we felt comfortable with the path forward. He even went the extra mile to get a credit check expedited so we could get everything finalized quickly. His professionali... read more
Warning, do not trust this store!!! Today I went into this location for a new phone and while I was there i was told that we could save some money on our phone plan. Supposedly i was going to see a $49 decrease in my monthly bill. The whole interaction was odd, we weren’t given details as to how we would save money, just told that we had an old plan and needed the new plan. When I got home I decided to look at my billing info in detail to see what exactly Mari did and to my surprise my bill was now $40 more a month! Long sto... read more
Mari at Verizon was absolutely outstanding. He helped me, my partner, and our son upgrade our phones and seamlessly get our son back onto our plan, making what could have been a complicated process feel easy and stress-free. Mari was patient, knowledgeable, and took the time to explain all of our options so we felt confident in every decision. He never rushed us and genuinely wanted to make sure everything was set up correctly. On top of that, the vibe at this location was amazing, welcoming, positive, and professional. This... read more
BRAVO to your exceptional team member, Felicia! I cannot say enough about this devoted, patient and extremely knowledgeable employee. I have had one aggravating problem after the other with your corporate office - it was Felicia who stepped in and handled the absurd issues I was experiencing - even on her day off! She calmly took care of an ongoing aggravating situation with the utmost professionalism - even following up and having to jump back in and handle (yet again with corporate) on her day off! This morning - she follo... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.8 star rating with 363 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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