Verizon

Over Kill 

on Google

a week ago

Worst customer service I've ever seen. The employees obviously couldn't care less about their own commission. There are several other Verizon stores within blocks. Don't waste your time at this one. Not worth the aggrevation. 

Jared Bauer 

on Google

3 weeks ago

Jacob was very helpful navigating the options 

Lora Kelberg 

on Google

4 weeks ago

Went in to ask assistance, very basic question re Verizon service and their wholly owned company tracfone.1st store said they were privately owned and to go to a corporate store.It was a Sunday afternoon and asked more than once what was closing time for other store across town from them in Manhattan as I had to take a bus to get there.They gave me wrong information.They were closing at 5 not 6 as I had been sssured.The 3 employees who were just sitting and chatting amongst themselves. They refused to help and when I said th... read more

June Le 

on Google

a month ago

Horrendous customer service from this terrible place. Negative stars would be more appropriate. Staff and management were both unprofessional. There is a weird long wait in line to speak with an agent at the store while many employees are lounging around, hunched over the shelves, playing games on their phone. The agent who called me was rolling her eyes and pouting before I even sat down. She had the demeanor of a moody 8 year old, was rude and absolutely emotionally draining if you know the type. When I explained my situat... read more

Madigan Reens 

on Google

2 months ago

If I could give zero stars, I would. This was by far the worst customer service experience I've ever had. From the moment I walked into the store, I was met with hostility and rude behavior, and this was coming from the store manager himself, who acted more like a petulant child than a professional. My account had already been set up by a family member in another state, so all I needed to do was pick up my phone. Instead, the manager made the process unnecessarily complicated (likely in an attempt to earn extra commission) a... read more