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Verizon

3.8

About this business

Location details

25472 Sierra Center Blvd, Lutz, FL 33559, Lutz, FL, 33559, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8252 reviews
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miten patel's profile image
miten patel 
2 weeks ago
Devante Robinson's profile image
Devante Robinson 
2 weeks ago

This is likely the best Verizon location yet. We had the great pleasure of working with Devon on the consumer side and Andrew on the Business side and let me tell you, those two are a dynamic duo. Both Andrew and Devon were very authentic, sincere, and patient. At no point were we under the impression that an attempt was being made to “swindle” or oversell us. I understand that phone services can be a soft spot for many, but when it comes to the customer service piece at this location, it’s unmatched. I don’t see myself goin... read more

Kellie/James Russell's profile image
Kellie/James Russell 
3 weeks ago

Was just there. Wanted to upgrade my phone and get a new watch. Older man was there and a younger gentleman. Older man was a very rude person. Not working with anybody. Basically looked and sounded like he was chasing customers off with his tone and demeanor. Been to this store a few times but never treated like this. Only working with appointments he says. Not going to get am appointment with me acting like that. 

Jo Carpe's profile image
Jo Carpe 
3 weeks ago

The store manager is rude and disrespectful. Fortunately, Verizon's online service center was able to handle my account changes with no issue and they were very pleasant to work with. I will never use this location again. 

BelovedBQueen Inc's profile image
BelovedBQueen Inc 
a month ago

I left this location feeling very disappointed with the service. The manager appeared unsure of what needed to be done and did not provide clear solutions or guidance to address my issue. I ended up having to do tech support on my own with thanks to Google and a friend on the phone. Communication was unclear, and he seemed stretched too thin while trying to assist multiple customers at once, which made the overall experience stressful. For the price we pay with Verizon, I expect a higher standard of support and professionali... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 252 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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