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Verizon

3.5

About this business

Location details

2309 E Central Texas Expy #400, Killeen, TX 76543, Killeen, TX, 76543, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5307 reviews
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Brenda Jones's profile image
Brenda Jones 
a week ago

Verizon cut my services off while I was in the hospital emergency room. I am so disappointed ☹️ ☹️ ☹️ because I received a correspondence about my bill a week ago and immediately contacted an agent and the representative stated a bill had not been generated yet because of my recent signing up. I also received a text a few days ago stating I had a 00.00 bal. Tried to call customer service, financial services, and billing and for all three the same recording was repeated.. WOW have no idea what's going with this company cannot... read more

Mr. McCrimmon's profile image
Mr. McCrimmon 
a month ago
Ursula's profile image
Ursula 
a month ago

Malik, the Sales Associate, was a very lazy, unhelpful, dismissive Associate for me. Instead of using his business cell phone to call Customer Service, as is protocol, to help assist with my issue…he used my own personal cell phone to call. YES! He took MY phone to dial Customer Service. He even went on to state that I could just “take my phone with me if there’s some place else I need to go to do some shopping” as I was STILL awaiting and on the call with the Customer Service (as if my presence was bothering him and no long... read more

je gris's profile image
je gris 
a month ago

I had an update on my phone and I was having issues using Google and it was messing up sooooo much..I went to a store that the service person didn't really wanted to help so I drove to this store and Mrs Fabby handled the issue in about 2 min she was amazing and courteous thank you for being awesome... 

Tameka Padgett's profile image
Tameka Padgett 
2 months ago

I’ve had a HORRIBLE experience with this store from the first time I entered the store until today, having to file a theft report. Rodney Parker told me that he could turn in iPad for me as a courtesy. This would save me the time of getting labels and having to ship it myself. I was very appreciative only to receive a 1200 bill a month later. This is when I discovered that the iPad was never turned in! Now, Im told that Rodney has no recollection of me giving him the iPad. Now I have to go through the process of filing a pol... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 307 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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