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Verizon

3.7

About this business

Location details

7835 N MacArthur Blvd, Irving, TX 75063, Irving, TX, 75063, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7257 reviews
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Sergio's profile image
Sergio 
4 weeks ago

JT and Michael are the reason I am staying with Verizon after having the worst experience with Verizon that came after I purchased the new iPhone 17. Who would’ve thought I would’ve experienced as much difficulty as I did to activate a new phone. I spent over 4 hours on the phone with customer service trying to activate my phone and they were highly frustrating to work with. These gentleman at the Irving location were swift and savvy in doing the job within mins. It’s employees like them that turned a situation where I almos... read more

Kris Keush's profile image
Kris Keush 
a month ago

I have bee a business customer for well over 10 years and I am now switching to AT&T I am done with Verizon and this location is horrible. If you have Verizon DO NOT GO TO THIS STORE - HORRIBLE SERVICE!! - Thid is the worst store I have ever delt with. 

Srikanth Srik's profile image
Srikanth Srik 
a month ago

Met this guy JT Brown Such a cool person Did more than asked Very fast service Highly recommend that 

HRS's profile image
HRS 
2 months ago

Carlos R & Ray R showed extraordinary team work, very rare to see now in days and receive in superior customer service. Upgraded my plan and needed more WiFi connection options as Home WiFi not available in my location. Both of these gentlemen worked as a united team to come up with a solution. Ray was focused on my mobile device plan upgrade, while Carlos researched other options for either alternative home WiFi to mobile hotspot. It’s refreshing to see these two men show their passion and honesty in providing excellent cos... read more

Nesreen Awar Hassan's profile image
Nesreen Awar Hassan 
2 months ago

Zero star. No respect for customers. This place used to be the best store in verizon now it is the worst one. They talk down to the people . They respond with rudeness and their Business Manager a woman makes u feel like she owns the place and you are not welcome. U just lost me for at and t. Verizon sucks in this store. BTW she is the manager of the business at this store, JT acting same as her. They literally lost about 12 lines between business and personal. And FYI save ur useless apology am reporting this branch to the ... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 257 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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