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Verizon

3.6

About this business

Location details

2918 W Grand Pkwy N Ste 100, Katy, TX 77449, Katy, TX, 77449, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.6131 reviews
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José Manuel's profile image
José Manuel 
6 days ago

I had a terrible experience at this store. I stood there for over two hours and no one helped me. I approached an employee who seemed to be the manager, and when I asked him for help, he asked me what my problem was. When I explained, he got furious, gave me a useless explanation, and aggressively threw his phone on the floor. He said they couldn't help me and that I should call customer service. I didn't understand anything. My God! Use the online service because, honestly, in this store they treat you like it's the 1800s. 

Matt Kocisak's profile image
Matt Kocisak 
a month ago

I've always wondered why Verizon stores were always full. It turns out it's because they are very slow. Waited 30 minutes to hand someone a phone for trade-in. 

sun's profile image
sun 
a month ago

We bought a family package with 3 routes. After repeatedly confirming the final price, we were told at the last minute that we would need to pay an extra $4 per month. A lady served us, and we really disliked this sales method. 

Nixon Mendez's profile image
Nixon Mendez 
2 months ago

Excelente atención y servicio del joven David que habla español, si necesitan comprar algo en la tienda el puede ayudarlos, se van a sentir muy bien atendidos y en su idioma. 

Nikhil RS's profile image
Nikhil RS 
5 months ago

Manager Mike was really helpful. He even helped reach out to the customer support on my behalf and clearly explained the situation to them. He provided every possible assistance he could. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 131 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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