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Verizon

3.5

About this business

Location details

9037 N Fwy, Fort Worth, TX 76177, Fort Worth, TX, 76177, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.5332 reviews
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Stephanie's profile image
Stephanie 
a week ago

Ive had my phone for about 4 months. I added the protection plan and my phone freezes up to where I have to keep restarting it, Also its running hot and customer service said I have to pay $600 for a faulty phone and won't upgrade it till its paid. That was Verizons mess up not mine. So I will be taking my business account elsewhere. I have a total of 8 phones on my account but will be going with a more reliable company. So before you decide to go with Verizon, really think about what you're doing. Thank you!!!! 

Tommy's profile image
Tommy 
a week ago

Worker refused to help me. Interrupted me while I was explaining the directions I received in the email and said “if you want to do things the right way”. He then advised me to call 611 which directed me right back to the store. Second employee had zero issues, scanned the device, and processed the return within seconds. Manager nor original associate offered any kind of apology. 

andrei gromyko's profile image
andrei gromyko 
3 weeks ago

I appreciate so much the fantastic work done by Jorryn Lyons. He is great worker 

Seth Hatfield's profile image
Seth Hatfield 
a month ago

Jose helped me with my pin and auto pay great and quick 

Kamille McCollum's profile image
Kamille McCollum 
a month ago

Great customer service, every time! Not sure where these 1 stars are coming from, some people are just difficult 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 332 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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