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Verizon

3.5

About this business

Visit our store at Fort Worth for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

9037 N Fwy, Fort Worth, TX 76177, Fort Worth, TX, 76177, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.5293 reviews
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TJ's profile image
TJ 
on Google
a week ago

I normally have good experiences with Verizon customer service, but I had trouble getting my issue recognized here. I took my S23 Ultra in to get looked at because it oddly reported there might be moisture in the charging port. I hadn't gotten it wet, and it was otherwise perfectly functional - I use a wireless charger. The customer service rep refused to help me take a look the port, or possibly the software causing the issue, because she stated it was an "insurance issue" if the phone was water damaged. She seemed convince... read more

Russell Cannon's profile image
Russell Cannon 
on Google
3 weeks ago

Worst store ever. Do not go. Horrible customer service. 

Al Barron's profile image
Al Barron 
on Google
a month ago

My wife traded in a phone in February for a one thousand dollar credit. Still getting billed full price for the phone she purchased after countless hours talking to several employees both in house and on the phone. All this with a receipt showing the trade in was received in store. Their own system shows the trade in was received but yet all we hear is, next billing cycle. Rediculous, both of us have been customers for close to twenty years but that will have to change. Next billing cycle and still no credit that my wife was... read more

Renee Perez's profile image
Renee Perez 
on Google
2 months ago
Laura Platt's profile image
Laura Platt 
on Google
2 months ago

Great service! Everyone was super helpful and a nice clean store! 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 293 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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