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Verizon

3.6

About this business

Location details

6727 FM 1463 Ste 190, Katy, TX 77494, Katy, TX, 77494, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.674 reviews
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Kartik Parikh's profile image
Kartik Parikh 
on Google
a week ago

I had a terrible experience with Verizon’s customer service. They tried to scam me by downgrading my service plan on the quote without telling me. The representative then pretended that the new downgraded plan’s prices would “match” what T-Mobile was offering. This was completely misleading. Instead of being upfront and honest, Verizon used deceptive tactics to make their offer look competitive. Customers should not have to double-check for hidden changes just to avoid being taken advantage of. This experience shows a lack o... read more

VERONICA JUAREZ's profile image
VERONICA JUAREZ 
on Google
a month ago

Highly recommend! I was in search of a corporate store and was super disappointed with Sealy’s location. Here the staff greets you friendly and actually helps you!! I waited maybe 5 minutes and they had a few people in here. Overall satisfied with them! 

D G's profile image
D G 
on Google
2 months ago

Diego Moreno was an absolute pleasure to deal with. He was patient and helpful with my upgrade and transfer. Verizon is well represented by this fine young man!! 

Darrell Peterson's profile image
Darrell Peterson 
on Google
2 months ago

Wonderful and knowledgeable staff! 

Dmitry Kulakov's profile image
Dmitry Kulakov 
on Google
3 months ago

I was extremely pleased with the service I was provided by Sandra and her manager Sarah. I requested a lot, made multiple visits and they accommodated all my needs even during their lunch time. This is a great example of awesome customer service. Recommend. 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 74 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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