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Verizon

3.5

About this business

Location details

6727 FM 1463 Ste 190, Katy, TX 77494, Katy, TX, 77494, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.579 reviews
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IR's profile image
IR 
3 weeks ago

Very poor customer service. There are only 2 customer service associates and takes ages to help any customer. I was there to upgrade my iphone. Waited for almost an hour to come my turn meanehile they supported only 2 customers ahead of me. What a waste of time. 

GIOVY MAYORGA's profile image
GIOVY MAYORGA 
a month ago

Personal amable 

Jason Witkowsky's profile image
Jason Witkowsky 
a month ago

Wow! I guess customer service is completely gone. Not only was the young lady beyond rude today, she acted as is it was some sort of bother me being there needing assistance. When Xfinity sends you to this location, do yourself a favor and go to Cinco Ranch instead, super friendly and not at all bothered by you being there. Do better! 

JP CARRILLO's profile image
JP CARRILLO 
a month ago

Whitni helped me, she has the highest customer service. 

Shahrukh Ahmed's profile image
Shahrukh Ahmed 
3 months ago

Employee as I’m asking him what is the breakdown of the bill. Tells me he’s getting “agitated”, as I’m asking questions. Might as well just do everything from home. Useless, and waste of time. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 79 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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