Verizon

Melaina Hamlin 

on Google

2 weeks ago

Worst company to be with and even worser customer service representatives I had a representative tell me one of her coworkers had gave out my current location while I was on the run from a abuses ex she said “it looks like My “ex husband” had called in and reported me as a missing person and requested for my current location” with that they just gave my information up with no proof no police report nothing I told her they put my current location at risk I was very upset then they allowed him to pulled two payments back after... read more

MsPennyWiser 

on Google

2 weeks ago

If you’re forced to go into a Verizon store, go to a different one. These children, salespeople, look like they were right out of high school and acted like it too. I suppose Verizon doesn’t train customer service anymore. Two, not one but two, very young men were defensive and literally was like well I didn’t do it. I suggest something like I apologize someone told you that and pretended to help but these kids were 🤷‍♀️ so defensive, so taking it so personally and unprofessional. Tweedle Dee and tweedle dum. 

Ar1iee Ari B 

on Google

3 weeks ago

JUST the challenge of making it to these Verizon stores is difficult (usually involves parking in a shopping center and/or walking through a mall). Once in you’ll receive nothing even near “welcome or a greeting”. Literally confronted with a “why are you here?” by several employees (one specifically SPECIAL individual named ‘Terrell?! REALLY kicks it home with how indignant and inhumane in “treating” people in general much less customers. It’s very apparent these people (and specifically this so called employee) would rather... read more

derf derf 

on Google

3 weeks ago

So rude! Left the store, will try to come back when a change of employees