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Verizon

3.4

About this business

Visit our store at Gaithersburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

472 N Frederick Ave, Gaithersburg, MD 20877, Gaithersburg, MD, 20877, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.4227 reviews
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Maria Churchman's profile image
Maria Churchman 
on Google
6 days ago

Horrible customer service 

No time for bs's profile image
No time for bs 
on Google
6 days ago

If I could give a zero-star rating, I would. I came to this store to look at a potential phone upgrade and was met with an incredibly unhelpful and unprofessional employee. Despite the store being empty (Aug 11, 2025), the employee was uninterested in assisting me. I asked if I could hold the phone to test the feel and weight of it and was told that Verizon stores will never allow customers to do that. Then I asked about the weight difference between my current Verizon phone and the new phone I am interested in. He clearly d... read more

Yuqi Li's profile image
Yuqi Li 
on Google
a week ago

The worst internet company ever 

Ch Iftikhar Ahmad Esq's profile image
Ch Iftikhar Ahmad Esq 
on Google
2 weeks ago
Albe Arena's profile image
Albe Arena 
on Google
a month ago

Bad customer service people there needs to be more helpful, I went there to get a new line and after talking to a guy there I regretted it. they look at people like they are better  

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.4 star rating with 227 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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