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Visit our store at Gaithersburg for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
472 N Frederick Ave, Gaithersburg, MD 20877, Gaithersburg, MD, 20877, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
Horrible customer service
If I could give a zero-star rating, I would. I came to this store to look at a potential phone upgrade and was met with an incredibly unhelpful and unprofessional employee. Despite the store being empty (Aug 11, 2025), the employee was uninterested in assisting me. I asked if I could hold the phone to test the feel and weight of it and was told that Verizon stores will never allow customers to do that. Then I asked about the weight difference between my current Verizon phone and the new phone I am interested in. He clearly d... read more
The worst internet company ever
Bad customer service people there needs to be more helpful, I went there to get a new line and after talking to a guy there I regretted it. they look at people like they are better
Verizon has a 3.4 star rating with 227 reviews.
Verizon is closed now. It will open at 10:00 a.m.
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