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Verizon

3.3

About this business

Location details

1251 Polaris Pkwy, Columbus, OH 43240, Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.3466 reviews
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mike baker's profile image
mike baker 
4 days ago

I'm giving this location at Polaris 1 star because that's as low as it goes. This was the worst customer service by far I've ever received, not only by 1 employee but by 2. Not only did it take for ever to transfer photos and contacts and texts, it didn't transfer all of them. The first boy that waited on us spent more time in the back room then out front. After about a hour he got tired of waiting on us had a girl employee take over. She was a real ball of fire. We told her everything didn't transfer and she said "that's th... read more

Rio Conley's profile image
Rio Conley 
4 days ago

My gpas iPhone was hacked and well here we are now 

Megan Demmer's profile image
Megan Demmer 
a month ago

Kameron saved our relationship with Verizon. We walked into the store after two weeks of frustration and delays, ready to leave for another carrier. He went above and beyond to make sure everything was resolved. We left the store with an even better plan and pricing than expected and he took his time to have everything correct for us. Thank you Kameron! 

charlotte donahoe's profile image
charlotte donahoe 
a month ago

I'll start off by saying that I've had the worst week. My car was broken into and is in the shop for 2 weeks. Then, my phone just quit on me. I wanted to order a phone online for pickup, but the HORRIBLE Verizon website made it take 2 hours just to find what I needed. I ordered the phone to pick up at the Polaris location WITH help from an employee for setup. When I arrived and told the guy my name, he went to the back and brought me a bag. He handed it to me and just stared at me, waiting for me to walk away. So, I told him... read more

Kane Stewart's profile image
Kane Stewart 
a month ago

Incredibly rude staff "You dont want to save money" 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.3 star rating with 466 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 9:00 a.m. 

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