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Verizon
- Mobile Phones
- Columbus, OH
About this business
Visit our store at Columbus for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
1251 Polaris Pkwy, Columbus, OH 43240, Columbus, OH, 43240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
My husband told me we needed new phones, so I reluctantly agreed. Whenever we go through this process, I feel like, okay, what are we going to walk out of the store with that we don't need. This is why I feel the need to write a review as I no longer dread the Verizon store. Drew, who assisted us, was very patient, friendly and knowledgeable. Even after the purchase, when we had an issue with my husband's phone, he was very responsive. Based on our interactions with other employees in the store, this store has a great team. ... read more
Came in to buy a phone, I'm 40 years old on a family plan and they wouldn't do anything without talking to my sister. I didn't even want to change the plan, just buy a phone for cash. Rep started yelling at us asking if we're deaf. Moved on to the store rep and he directed us to call support. Support wanted to talk to my sister through speaker phone to authorize the change. A) They had no idea who was on the other end of the line. So so much for security. B) When I asked the rep to turn off the music blasting so I could coor... read more
Went in the store earlier today to get some assistance with pairing a new watch and deactivating an older one. Caleb was extremely helpful and got everything set up and transferred over to the watch. He is also very personable and knowledgeable.
My review is based upon my experience at this store and with a representative there (Caleb). This review is not based upon my overall experience with Verizon (which has been less than acceptable). I am a new Verizon customer. I switched from T-Mobile where I was happy and well cared for. The process of moving five lines to Verizon was tedious, stressful, anxiety-ridden and took hours (9 - 10 overall) of my time to close. After banging my head against the wall following (another) two-hour call with Verizon, I gave up and visi... read more
Carliss was wonderful to work with! He was so helpful and knowledgeable. Thank you Carliss!
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.4 star rating with 418 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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