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Verizon
- Mobile Phones
- Cerritos, CA
About this business
Visit our store at Cerritos for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
12603 Towne Center Dr, Cerritos, CA 90703, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Basic customer service is lacking at this store. I strongly advise against coming here. We are new customers to Verizon and have had the worst experience setting up our account and getting the upgraded phones we selected. We are no strangers to waiting when switching providers, but to wait 3.5 hours only to be told the upgraded phone requested was not in stock and that they ordered the wrong device by mistake, then to return when told correct phone is in stock only to find it’s the wrong color. It’s a serious head scratcher.... read more
Some salespeople are very rude
I live down the street from the Huntington Beach Verizon and 100% of the time will drive to the Cerritos store. Best wait times and service of any of the Verizon stores I've had to visit of the years.
Good
I came here on April 19, 2025 because I needed to get my replacement phone connected. I ended up with a representative named Gabriel. He did not seem like he really wanted to help. He was more interested in doing something else. He and the other guys in the store were watching the game. It got so bad that I told him, "It seems like you are busy and have better things to do, so you can leave me, just please find someone who wants to help me so I can get this phone set up. I had to tell him more than once. I asked other employ... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3 star rating with 221 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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