Verizon

daniel byun 

on Google

3 weeks ago

Stopped by the Verizon store to get some help activating 4 of our phones after we swapped carriers and the representative Evelyn was very informative and patient with my family, clearing up any questions and explaining every step of the way to get our phones connected and running again. Excellent customer service and would definitely come back to seek help from Evelyn again. 

Rhea B 

on Google

4 months ago

Basic customer service is lacking at this store. I strongly advise against coming here. We are new customers to Verizon and have had the worst experience setting up our account and getting the upgraded phones we selected. We are no strangers to waiting when switching providers, but to wait 3.5 hours only to be told the upgraded phone requested was not in stock and that they ordered the wrong device by mistake, then to return when told correct phone is in stock only to find it’s the wrong color. It’s a serious head scratcher.... read more

Jose Placidon 

on Google

4 months ago

Some salespeople are very rude 

Chad Osuna 

on Google

5 months ago

I live down the street from the Huntington Beach Verizon and 100% of the time will drive to the Cerritos store. Best wait times and service of any of the Verizon stores I've had to visit of the years. 

Amit Saini 

on Google

6 months ago

Good