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Verizon

3.7

About this business

Location details

6645 S Fry Rd #500, Katy, TX 77494, Katy, TX, 77494, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7222 reviews
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N B's profile image
N B 
2 months ago

If I could give a rating lower than one I would. Be prepared to wait as if the same two people that are being assisted are purchasing a home. I take that back, my home purchase was a lot faster than waiting in the queue. I have been to many locations and carriers and this was the longest wait without adequate seating. Not worth it! 

bonnier martin daisson's profile image
bonnier martin daisson 
2 months ago

Muy buena atención definitivamente muy buena experiencia buen trato al cliente con el representante Diego 

david b's profile image
david b 
2 months ago

Im only giving this place 5 stars because Elizabeth was super fast and effective. Every time i come here they take so long to help me, but Elizabeth took less than 10 minutes to open up a new phone line and saved me a lot of time. 

Jay Prasad's profile image
Jay Prasad 
2 months ago

Extremely Disappointed After 10+ Years of Loyalty I’ve been coming to this store for over ten years. Every year I upgrade to the newest iPhone here, have my plan reviewed, and pick up any accessories I need. Until today, my experiences have always been positive. Unfortunately, today’s visit was completely different — and it all stemmed from one employee named Chianti (not sure of the exact spelling). About ten minutes into what became a 57-minute wait, I was still the only person waiting. When I first arrived, all three empl... read more

kurt atkinson's profile image
kurt atkinson 
3 months ago

The employees at this location have zero desire to help the customer once the 'sale' is made . . . . whatever the customer may need after their purchase . . . it's on the customer. The employees at this store are of ZERO help and make no effort to find a solution. I'm simply stating facts from my last couple of visits. It's starts with management. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 222 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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