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Verizon

3.2

About this business

Visit our store at Chino for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

3825 Grand Ave, Chino, CA 91710, Chino, CA, 91710, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.2283 reviews
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Nina Calcoté's profile image
Nina Calcoté 
on Google
5 days ago

Went in to get help since my phone storage is full and I can not get or send messages... I had been told I could delegate from my iCloud but Sofi was so rude... she kept telling me it was the phone not my iCloud and she kept saying “like I said” when she had not said anything helpful. I came in seeking help and instead was disrespected repeatedly. She needs additional training for customer service as well as a reprimand for sitting on her personal cell phone while at work... 

jorge gonzalez's profile image
jorge gonzalez 
on Google
2 weeks ago

Horrible customer service. The representative I believe his name was xaou left mid conversation and didn't even let me know he was coming back. Couldn't answer any questions and looked like he was unsure of any of the plans. Definitely bad verison store and management should do better training. 

Simplicity Housesitter's profile image
Simplicity Housesitter 
on Google
3 weeks ago

Painful chairs. The Verizon stores always have a wait. Nobody should wait in visceral pain. Somebody donate cushions because these cheapskates are cruel. Anyways, had a horrible experience from two staff members. First one, didn't catch her name but she was pregnant. We did not know it at the time but the 2 phones we were switching over from Spectrum to Verizon she inserted physical 

kevin letourneau's profile image
kevin letourneau 
on Google
a month ago

This place is your typical sales place Came here to cancel my 5g box witch never worked ( called version many times) They talked me into there more expensive LTE box So I said ok they offered me a promotion gift so I picked one. Well come to find out when I upgraded they didn’t tell me my service(of 2rs) starts all over so the whole time I was with Verizon with the 5g box was erased I ended up canceling the service because again it didn’t work Next thing I know Verizon took over $300.00 out of my account for voiding the prom... read more

William Holbrook's profile image
William Holbrook 
on Google
2 months ago

I like the Verizon company stores they tell the truth instead of trying to sell your stuff you don't need thank you 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.2 star rating with 283 reviews. 

When is Verizon open?

Verizon is open now. It will close at 6:00 p.m.  

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