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Verizon
- Mobile Phones
- Chandler, AZ
About this business
Location details
2990 E Germann Rd Ste 7, Chandler, AZ 85286, Chandler, AZ, 85286, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
0 Star – Worst Customer Service Experience This is by far the worst Verizon store experience I’ve ever had. The manager was extremely rude and dismissive, and the staff provided consistently incorrect information even Verizon customer support confirmed that what the store told me was wrong. They messed up my order and completely refused to take ownership or fix their mistake. Instead, they told me to call customer service, and when I did, the representative said only the store could resolve it. I ended up being sent in circl... read more
I worked with Landon who did a great job helping me switch my plan to lower my costs. I don’t like the Verizon Authorized dealers because I feel like they are just trying to sell me things. This Verizon store has always been helpful to me.
Great customer service, but my internet problem was never resolved.
Worst Verizon store around. I had a problem with an unwanted app., knucklehead costumer service guy said he could delete that app for $30.00. The only Verizon store that charges you for help. Went to another Verizon store down the street & the customer service guy there took my phone & deleted the problem app in 2 minutes, asked if I owed anything & he said nope, have a nice evening.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 308 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
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