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Verizon

3.8

About this business

Location details

596 S Randall Rd, South Elgin, IL 60177, South Elgin, IL, 60177, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.8176 reviews
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Marko's profile image
Marko 
4 weeks ago
Darpan Patel's profile image
Darpan Patel 
a month ago

The worst store!! No customer service sense whatsoever by any employees including the so called manager of this store! Was falsely sold on the home internet and was told I would be charged $0 if returned and canceled within the first month and this was complete opposite of what happened. Ended up paying even though I canceled in 10 days of getting this “free” home internet trial for 30 days! Brittany the manager would not help even though she was the one that gave me this when I had gone in for my hotspot device help. Not on... read more

Robert S.'s profile image
Robert S. 
2 months ago

Store representative wants give me info over the phone on stock availability!!! 

Cody Gillen's profile image
Cody Gillen 
4 months ago

Store set me up to fail. Left with a brand new iPhone 17 Pro and was not able to transfer number over from old phone. No instructions given by store and ESIM transfer process doesn’t work. Neither phone works now since customer service messed up the network attempting to transfer service. Been speaking with customer service for hours by now. Nightmare of an experience. Update. After about 5 hours of lost cause with customer service, went into store. Manager from store took phone back and still charged me a restocking fee. No... read more

Jose Torres's profile image
Jose Torres 
4 months ago

Had a perfect experience with Verizon and I have to give credit to Zachary F. And David for helping me out with new service and great customer service 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 176 reviews. 

When is Verizon open?

Verizon is open now. It will close at 7:00 p.m. 

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